Riviera with Austrian Crystal Accents (Platinum) - Dual Connection - Polished

Riviera with Austrian Crystal Accents (Platinum) - Dual Connection - Polished


  • Innovative Aesthetics: This model comes with a polished finish and beautiful Austrian crystal accents in our Platinum pattern

  • Generous 9-bar Design: The Riviera towel warmer rack uses 9 stainless steel bars to evenly distribute heat, warming up to 2 large towels or bathrobes

  • Dual Connection: The wall-mounted Riviera uses 120 VAC input power and can be used as is for a plug-in connection or the cord can be modified by a licensed electrician for a hardwired connection

  • Overheat Protection: This model comes with built-in TempSmart™ overheat protection to prevent the unit’s surface temperature from exceeding 167°F (75°C)

  • No Cover Plate Required: Because this unit doesn't require a gang-box or corresponding cover plate, it has a very streamlined and balanced appearance after installation: Power is supplied to the towel warmer through one of the legs instead of requiring a separate cover plate for a streamlined appearance after installation

Riviera Description

Almost nothing ensures that you’ll have a good day more than making sure your morning starts off right. A towel warmer, like the Riviera, is a simple but effective way to vastly improve your morning routine by providing you with a touch of high-end luxury in the comfort of your own bathroom. Made of high-quality stainless steel, this towel warmer has more than enough room to accommodate your towels or bathrobes. With its polished stainless steel finish, the Riviera towel warmer adds class and elegance to the bathrooms in your home. Each of the nine curved towel bars are designed to dry and warm large towels or bathrobes easily. Just imagine always feeling the comfort and coziness of a warm towel after your shower or bathe, or waking up on a cold morning and being able to put on a warm bathrobe.

This item comes with 4 Austrian crystal accents which can be placed on the towel warmer's legs so that the towel warmer doesn't just radiate warmth but it will also be visually radiant. The crystal pattern used for these accents is called "Platinum" and it incorporates a range of different crystals with colors ranging from dove gray to pearl and royal silver. The Austrian crystals, which have been securely attached by our skilled craftsmen, are cut and arranged to ensure maximum luster and reflectivity, which is sure to add an extra touch of beauty in any lighting. If you're also considering adding a Hardwired WiFi Switch control to your order, you can pair your Crystal Towel Warmer Accents with a control that has a matching crystal pattern.

This towel warmer is also dual connection which means that it can be used “as is” to plug into a standard 120 VAC outlet or it can be modified by a licensed electrician to have a hardwired 120 VAC electrical connection. When this towel warmer is installed with a hardwired electrical connection, there is no unattractive and cumbersome cover plate required because of its unique design. The Riviera is safe and is cETLus listed. It comes with an LED power switch and TempSmart™ overheat protection to prevent the unit’s surface temperature from exceeding 167°F (75°C). For peace of mind, the Riviera is covered by our 2-year manufacturer’s warranty.

Optional towel warmer controls sold separately.


  • Dimensions: 24" (610 mm) W x 32" (813 mm) H x 6.125" (156 mm) D
  • 150 watts, heat output of 512 BTUs per hour
  • 9 heated curved bars
  • Polished finish, 304-stainless steel construction
  • Comes with 4 Austrian crystal accents in Platinum pattern
  • Dual connection (120 VAC) can be used plug-in or hardwired (with modification)
  • Integrated power switch with indicator light
  • Safe: cETLus listed with built-in overheat protection
  • Warranty: 2 years
  • Lifetime technical support from WarmlyYours



Amps 1.25 A
Connection Method Plug-in or Hardwired
Cord Length 77″
Ingress Protection (IPxx) Rating IP44
Ohms 96 Ω
On/Off Switch Yes
Plug-Type NEMA 5-15 (Type B)
Thermal Power 0.15 kW
Voltage 120 V
Watts 150 W

Warranty / Certifications

Approvals cETLus listed
Proposition 65 Compliant Yes
Warranty 2 years


Average Surface Temperature 149°F / 65°C
BTU Per Hour 512 Btu
Heat-up Time 15-20 minutes
TempSmart Safety Limit 149°F - 167°F / 65°C - 75°C
Towel Capacity 1-2


Bar Arrangement 3 groups of 3
Bar Shape Round
Collar Finish Platinum Crystals
Cord Color White
Finish Polished Stainless Steel
Mounting Method Wall Mounted
Steel Type 304-stainless steel
Style Classic
Towel Bars 9-bars

Product Dimensions

Bar Thickness (Radius) 0.37″
Depth 6.125″
Height 32″
Mounting Footprint 21 ⅝“ (550m) W x 21“ (532mm) H
Width 24″


Country of Origin (COO) China
Package Contents Towel Warmer, installation manual and hardware kit


Towel Warmer Collection Name Classic Collection
UPC (GTIN-12) 881308070656

Customer Questions & Answers

Riviera has 32 Questions and Answers.

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Can I install the towel warmer myself or do I need to hire someone to do it for me?

Each towel warmer comes with an instruction manual which fully explains how to install the device from start to finish. If you can hang a picture, you can probably install a heated towel rack. However, for hardwired models, you will need a licensed professional who is certified to do electrical wiring for the final hook-up. 

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How hot does the towel warmer actually get and is there any possibility of damage?

The heated towel rack will heat up to between 100 and 140 degrees Fahrenheit. It will not produce sufficient heat to injure you if you touch or brush up against it, though you should still exercise caution around the device. Please note that once a heated towel rail is warmed up, the surface temperature will remain constant and can't be adjusted incrementally. 

The heated towel racks have a built-in offset from the wall (the size of the offset will depend on which model you purchased); the offset provides sufficient clearance to prevent any damage to the wall. You should also maintain a distance of four inches between the towel warmer and surrounding fixtures.

Additionally, nearly all of our electric towel warmer models* come with built-in TempSmart™ overheat protection which will shut the unit down automatically if the unit's surface exceeds the safety limit of between 149°F (65°C) and 167°F (75°C).

*Excludes the Elements model.

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Can the electric towel warmer be installed “upside down” to change the power access point?

Yes, most of our wall-mounted towel warmers have a fixed power location in the lower right corner.  All of our heated towel racks are electric "dry" (liquid/oil-free) units and most can be installed "upside down". Doing so will result in the power location relocating from the lower right corner to the upper left corner.

Please see the installation video here:  https://www.warmlyyours.com/en-US/video-media/towel-warmer-install

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Does the towel warmer have an automatic shutoff function?

The heated towel rack is designed to stay on at a relatively constant temperature to keep your bathrobes and towels fresh, warm, and dry. However, should you need to turn the unit off for any reason, you can use the integrated on/off switch on the unit. If you’re using a control for your heated towel rack, you may need to shut off the unit there as well. 

Most of our electric towel warmer models* come with built-in TempSmart™ overheat protection which will shut the unit down automatically if the unit's surface exceeds the safety limit of between 149°F (65°C) and 167°F (75°C). 

*Excludes the Elements model. 

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How do I use the towel warmer after it is installed?

Our towel warmers are designed for everyday use and all of them include an integrated on/off switch. Please note that the Ibiza model includes additional built-in timer options for controlling the unit. WarmlyYours also offers a wide array of controls that can be used with your heated towel rack. Depending on the control you select, you can program the heated towel rack to your schedule or operate it remotely. Just bear in mind that the heated towel rack is designed to gradually warm towels over the course of a day and does work best when towels are left to hang for about 3 hours.

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Customer Reviews

Riviera achieved an average rating of 4.6 stars with 9 reviews by our customers.

Have you used this product before? Leave a review

Replacement for Towel heating hanger

Gordon F., Glen Allen, VA on 07/28/2022

I loved the towel heater, but it only lasted a few years. I had to purchase a replacement at full price. It appeared it was 1/8 shorter, which made instillation difficult. I hope this one last much longer, they are too expensive to keep replaceing.

Response from WarmlyYours:

Thank you for your review. We are constantly improving our products, so a towel warmer purchased a few years ago may differ slightly from our currently-available units. We processed your replacement unit at 50% off the current MSRP plus shipping and tax. Please let us know if that amount does not match what you were billed. Thanks again for taking the time to submit your review.

great customer service but design limitations

Robert K., Montreal, QC on 05/18/2022

While the customer service individuals were fantastic, and the rack worked great until it didn't, the product itself was disappointing in the sense that it is non reparable and therefore environmentally a very poor choice . It broke my heart to send the entire burnt out unit to the landfill after only 5 years because it lacked any overheat protection. Overheating btw that is not evidently not so difficult to achieve.

Response from WarmlyYours:

Thank you very much for taking the time to provide this review. We really do use these as opportunities to grow and learn from the people who are actually using our products, like yourself.  You're absolutely right about overheat protection which is why, over the last couple of years, we've worked to onboard that feature for nearly every single one of our towel warmer models.  I also want to be very clear that we make every effort to repair the towel warmers that are sent in as returns or for warranty replacements--not only as a matter of "good business" but also because we take our environmental responsibilities very seriously.  Again, we really appreciate your feedback and we hope you'll give our (now overheat protected) towel warmers another chance in the future. 

Happy and Warm

Jackie B., Somerset, NJ on 03/26/2022

I love, love, love my towel warmer. It adds a big of extra warmth when I get out of the shower and wrapping myself in a warm towel feels wonderful. I'm so very happy with my towel warmer and will always have one. Purchasing from WarmlyYours was easy and the and the staff helpful. I got my warmer in a few days from the time I place the order and I'm very pleased!

Love it

Anonymous, Clermont, FL on 03/16/2022

Easy to install works great.

Towel heater was relatively easy to install

Mike D., Cary, NC on 02/28/2022

Towel heater was relatively easy to install. I definitely recommend a timer switch. We cannot do without the towel warmer. Highly recommend “WarmlyYours”.

Works perfectly

Anonymous, Vienna, VA on 12/30/2021

Great towel warmer and I even have it plugged into a Phillips Hue smart plug to turn on and off at different times of the day

The rack was exactly as described, well packaged for shipment

Alan B., Ann Arbor, MI on 11/23/2021

The rack was exactly as described, well packaged for shipment & it arrived undamaged. My electrician installed it, and it works great. Based on my experience, I’d definitely recommend WarmlyYours.

Drying off with a warm towel is nothing short of luxurious.

Anonymous, Dedham, MA on 10/15/2021

Drying off with a warm towel is nothing short of luxurious.

Excellent product and service.

Just I., Richmond Hill, ON on 09/20/2021

Ordered one day and picked up the next day. No waiting. Troy is a real pleasure to work with. He followed up the next day to ensure everything was going well. Great company and product.

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