Customer Reviews

I have been using WY electric floor heating systems in my remodeling projects, and my own home, for over 2 decades now.

At the end of the day, they are the most luxurious product that can be added to a home for the cost. It does not need to be a multi million dollar home to justify the adding heated floors to any job, especially a tiled bathroom. My customers absolutely love there warm bathroom floors. The added electrical cost is insignificant when you consider that the added heat means any other heat source in the space has to run less. The staff has always been super helpful with the design layouts. Everything I need is included in the package when it arrives. Having never received a call back about a system I installed speaks to the quality of the product.

I installed a heated floor in our basement bathroom in 2003.

Back then I researched suppliers and the cost was all about the same - but WarmlyYours had higher ratings, so I went with that. Boy was I glad I did! The reason for those ratings was the service. I'm pretty handy, but this project was new teritory for me. I got it finished, and wow what a difference! My wife was mad because the little bathroom in the basement was now the nicest in the house!! Fast forward to two years ago, and the controller went on the fritz. Twenty years of running perfect in a high humidity environment... to be expected I guess. Anyhow, a quick call, and I was put in touch with a tech person who walked me through testing the controller to find out the issue. Once determined that I needed a new one, they matched an upgraded one to the system, and gave me a hefty discount (I think 40%) for my trouble. After twenty years though I expected to pay full price so I was completely surprized. I got the new controller, hooked it up, and it has been running great since. I can't say enough about their customer service, and the fact that they stand behind their product 100 percent. Who does that in todays world??

I have many of the Warmly Yours radiant heaters throughout my house.

I find the heat they produce to be very comfortable and efficient. I don't know what I'd do without them.

I had a defective thermostat for my heated floors and although it was out of warranty, Warmly Yours gave me a good price on a replacement, which works very well.

My only suggestion is that Warmly Yours should work with Home Assistant, an open source home automation system, to integrate their thermostats. Many other companies have done that and increased their sales.

Excellent product and excellent staff!

I have purchased 2 Warmly Yours towel warmers over the years.

They both have worked flawlessly and I absolutely love having a warm towel waiting when I get out of the shower! I would highly recommend Warmly Yours, they are easy to work with and their products are excellent!!

We first purchased an indoor floor heating system from Warmly Yours back in 2006.

Since then, we purchased a second system for another room, and then upgraded after that years later. We required technical assistance after the Texas freeze (storm Uri) in 2001 - and the technical team was amazing with me and with our electrician. We worked mostly with Anatoliy Isayenko, who is incredibly skilled working with both laypersons and professionals. We also worked a good bit with Kerilyn Merritt, who provided outstanding care throughout our upgrade process. I frequently tell people what a great product you have, and even more - what capable, dedicated professionals are on the team.

Great product.

Controller went bad after a few years, but it was easy for me to replace.

Your customer service rep was very helpful when our original thermostat stopped working.

His instructions testing the original device were clear. The replacement device is so much easier to operate than the original! I am very happy. Thank you.

We purchased a heated towel bar because our contractor was familiar with your products and they were able to give us a better price instead of us purchasing the same product from a different source.

Everything works fine. The only reason for my 4 star review, instead of 5, is due to the fact it doesn't heat as hot as we would like. We had purchased another brand for our guest bath and that one heats better.

Great product & serice even years later

We've used the WarmlyYours under floor heating in two bathroom remodels, and we love it!

So does everyone else who visits our home. Great product and customer service.

Great product Helpful people Easy access to information

Excellent customer service!!!

Floor heating system is excellent! Wall towel heater takes a long time to heat and doesn’t make the towels very warm.

I have purchased from Warmly yours twice

Warmly Yours has always supported me when I have questions.

They are proactive, interested in helping, and know their products well.

Jennifer Stastica was very helpful in completing our order quickly and correctly.

What an amazing company.

The service we received has been truly amazing. The product itself has been an excellent investment. Our installer said the product was easy to install and great quality. We had an issue with our thermostat, the screen was glitching, warmly yours quickly sent us a replacement with no questions asked. We also had their service department walk us through setting it up. We are so grateful for the service we received. Love that customer service was easy to get ahold of, which to respond, easy to understand and wonderful to work with. I highly recommend Warmly Yours you aren’t just getting a great product you are getting a great company to work with too.

Very helpful US based technical support staff if you have any problems.

Same for the sales team. Our system was installed in 2008 and only issue has been an electrical component wore out in the power supply. This failure could have been the result of nearby lightening strike, but again great technical support in diagnosing the problem. Our system is installed under slate tile in a kitchen dining room in central Texas.

Works well, competitive pricing , reliable now for 3 years

Solid product, I installed their floor heating grid over 10 years ago, the Thermostat was upgraded to a newer wifi model, and the floor heat is still operating beautifully in our tile Master Bathroom.

Thank you for your excellent product and support over the years.

I handle kitchen and bath major remodel for almost 30 years now.

From design to project management. I've bought many items from floor warmers to lighted mirrors from Warmly Yours. All a great experience with full support. I had a for warmer issue, but they were all over it with full tech support as needed! It's been a pleasure to partner with Warmly Yours!

System was great for first couple years but thereafter it malfunctioned and is now dead.

I have had several transactions with Warmly Yours over several year and have used their floor heating under carpet and tile.

Working directly with Warmly Yours, they provided detail instructions as well as drawings for my specific intallation needs. The detail and arrangements were completed on-line and on the phone and were always 100% correct. I generally prefer in person discussions to insure correctness but Warmly Yours could not have performed better even if they were standing in my home at the time. Excellent experience and more than one time.