Customer Reviews

The designer did not listen to my instructions.

I told the salesman that the floor was highly insulated below the subfloor and that the vinyl covering had a temperature limit of 85 degrees. He specified your hottest possible arrangement for the floor size. (Three inch spacing with 3.7 watt wire and very narrow areas at the edge.) It should have had 4 or 5 inch spacing with your cooler 3.0 watt wire. ) I did not catch it until I had it for a while and was very bothered that it was too hot. Eventually I had to send it back and order a much shorter wire.

I loved the towel heater, but it only lasted a few years.

I had to purchase a replacement at full price. It appeared it was 1/8 shorter, which made instillation difficult. I hope this one last much longer, they are too expensive to keep replaceing.

I was going to use a competitor's product, but every place that 'carried' it I also had to order it.

Since the tile guy was coming over on a specific date I needed to make sure everything was in place, & based on experience I couldn't trust Lowe's or HD's site when it said it would come in by a Wednesday of the week needed. I called WarmlyYours, they confirmed that they had all the items in inventory & could ship the same day. I texted the bathroom plans and later that day they got back w/ the design and a quote. I ordered it that Friday afternoon, and was shocked that it showed up at my door the next day-Saturday. Everything went as stated. Very nice when facing delays w/ so many of the other items in our project.

I was going to use a competitor's product, but every place that 'carried' it I also had to order it.

Since the tile guy was coming over on a specific date I needed to make sure everything was in place, & based on experience I couldn't trust Lowe's or HD's site when it said it would come in by a Wednesday of the week needed. I called WarmlyYours, they confirmed that they had all the items in inventory & could ship the same day. I texted the bathroom plans and later that day they got back w/ the design and a quote. I ordered it that Friday afternoon, and was shocked that it showed up at my door the next day-Saturday. Everything went as stated. Very nice when facing delays w/ so many of the other items in our project.

I was going to use a competitor's product, but every place that 'carried' it I also had to order it.

Since the tile guy was coming over on a specific date I needed to make sure everything was in place, & based on experience I couldn't trust Lowe's or HD's site when it said it would come in by a Wednesday of the week needed. I called WarmlyYours, they confirmed that they had all the items in inventory & could ship the same day. I texted the bathroom plans and later that day they got back w/ the design and a quote. I ordered it that Friday afternoon, and was shocked that it showed up at my door the next day-Saturday. Everything went as stated. Very nice when facing delays w/ so many of the other items in our project.

My old controller finally died (12y...but the other one still going strong!) Call to WY and they had a new one (at half price) on the way to me the next day.

Got it, installed it (a snap), and "Bob's your uncle!"

Great customer service

Great customer service

Great customer service

Great customer service

I’m very impressed with the ease of ordering, prompt shipping, and after purchase follow up provided by WarmlyYours.

I’m very impressed with the ease of ordering, prompt shipping, and after purchase follow up provided by WarmlyYours.

Took a while to figure out that in order to use the timer I needed to push the button on the actual towel warmer to turn on the heat.

I live in NYC so space is at a premium. Could have used a narrower rack that was taller

Took a while to figure out that in order to use the timer I needed to push the button on the actual towel warmer to turn on the heat.

I live in NYC so space is at a premium. Could have used a narrower rack that was taller

Have not installed yet as renos are not happening until November.

Will submit a review then. Thanks

Have not installed yet as renos are not happening until November.

Will submit a review then. Thanks

Have not installed yet as renos are not happening until November.

Will submit a review then. Thanks

WarmlyYours is a good quality product.

The mat was installed this spring. I haven't connected it to power yet. Technical support through the process was excellent . The product shipped and arrived on time. The price seemed a little high but sales staff worked with me to eliminate items I didn't really need to reduce the overall costs to a more palatable level. Recommend it!

WarmlyYours is a good quality product.

The mat was installed this spring. I haven't connected it to power yet. Technical support through the process was excellent . The product shipped and arrived on time. The price seemed a little high but sales staff worked with me to eliminate items I didn't really need to reduce the overall costs to a more palatable level. Recommend it!

WarmlyYours is a good quality product.

The mat was installed this spring. I haven't connected it to power yet. Technical support through the process was excellent . The product shipped and arrived on time. The price seemed a little high but sales staff worked with me to eliminate items I didn't really need to reduce the overall costs to a more palatable level. Recommend it!

This is a simple unit and very intuitive.

Easy to learn how to use it!

They verified my order before I ordered the products so i got what I needed.

Speedy delivery as well

They verified my order before I ordered the products so i got what I needed.

Speedy delivery as well

They verified my order before I ordered the products so i got what I needed.

Speedy delivery as well