PRO-Tect Single-Zone Control Support

Name: PRO-Tect: Pipe Freeze Protection Single-Zone Control with GFEP
Brand: WarmlyYours
SKU: PT-SINGLE
Price: 1699.0 CAD
Availability: OutOfStock

This support page provides publications, manuals, videos, support articles, and common support questions for the PRO-Tect Single-Zone Control product line.

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PT-SINGLE

PRO-Tect: Pipe Freeze Protection Single-Zone Control with GFEP

Support Questions

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Can heat tape start a fire?

Heat tape is electrical equipment: improper installation, damaged cable, or misuse can cause fire or electric shock. Select cable approved for your pipe and location, follow its layout and insulation requirements, provide the specified electrical protection, and inspect it before each cold season. Do not use damaged equipment or overlap cable unless the exact product instructions permit it.

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Can Pipe Freeze Protection be used indoors and outdoors?

Yes, it can be used for both application types to prevent pipes from freezing and bursting during cold weather.

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How long does it take for pipes to unfreeze if heat tape is installed?

Pipe heat tape is intended for freeze prevention, not as a guaranteed way to thaw an already frozen pipe. A frozen pipe may be damaged. Have the plumbing assessed and thawed safely by a qualified professional; never use an open flame. Before future cold weather, verify cable selection, thermostat placement, insulation, and electrical protection.

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Can I use an extension cord to connect pipe heat / heat trace cable?

WarmlyYours does not recommend using an extension cord for permanent installations. Pipe heat should always be plugged directly into a receptacle or hardwired to the circuit that is powering it.

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Can WarmlyYours pipe trace be used on pipe that will be buried in the ground?

No. It is not listed for this application, and it is not warrantied for use in direct burial or wet applications.

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Can pipe heat be installed in walls?

No. Only install pipe heat (heat trace cable) in accessible locations. Do not install this self regulating cable in walls or any place where the cable is hidden. Do not run it through walls, ceilings, or floors. The cable must be installed 10“ away from combustible surfaces, such as wood, and it should not be embedded in insulation or roofing material.

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For exterior: Should I wrap the vertical exterior plastic pipe (3/4 inch ) with the electric tape then install fiberglass tubular insulation over it to keep dirt off the tape?

Do not wrap self regulating cable around the pipe in a coiled or spiral fashion, and do not use electric tape to attach it. WarmlyYours recommends attaching the cable in a straight run and to use aluminum or fiberglass tape, pipe straps, or plastic zip ties to attach the cable. Then cover the assembly with fire-resistant insulation and assure it is waterproof. Place electrical heating cable WARNING labels every 10‘, and where the label will be clearly visible.

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How do I attach the PRO-Tect self regulating cable to the pipe?

Use plastic zip ties, aluminum or fiberglass tape, or pipe straps. Do NOT use vinyl electrical tape, masking tape or duct tape. Do NOT use metal wire or metal twist ties to attach the cable.

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Once we installed the Self-Regulating cable and plugged it in, we noticed it was heating. Doesn't this self-regulate and not turn on until is is cold?

Self-regulating cable heats to the specified watts per linear foot when energized

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What is the difference between WarmlyYours Ice Shield and WarmlyYours Pro-Tect self regulating cable?

Ice Shield is 120V or 240V and outputs 5W/ft, and is designed for roof and gutter deicing.
PRO-Tect is 120V or 240V and outputs 5W/ft, 8W/ft, or 10W/ft, and is designed for pipe freeze protection.

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