Here at WarmlyYours we strive to achieve the highest level of customer satisfaction by providing personal support with their radiant heating projects from start to finish. Receiving feedback from our customers is the best way we know to better serve our customers. We believe that being radiant is a lifestyle and not just a product that we are trying to sell. We appreciate and try to accommodate our customer’s needs and concerns.
Our most recent “Share Your Story” winner is from Chardon, OH, Jeff Tortorea, from Lost Pond Construction, who installed WarmlyYours TempZone™ Cut & Turn Rolls (twin conductor) in his client's master bathroom. Take a moment to read his story below.
Ease of Installation is a Promise
I chose Warmly Yours after completing a review of several similar companies. I evaluated three companies, and selected WarmlyYours because of the supportive follow up from Chad Braker, my account manager and a member of the 24/7 technical support team, With the unparalleled No Nonsense™ Warranty, and the peace of mind of a readily available installation and technical support team, choosing WarmlyYours was an easy decision for this trade pro.
In sales, there is a fine line between supportive follow up and unwelcomed “pestering.” And I must say, Chad was outstanding, providing me with all of the information that I needed to make the right decision without being intrusive or pushy.
I didn’t realize how much “ease of installation” applies to WarmlyYours products until I completed my very first installation. I am beyond impressed with WarmlyYours’ product - I really feel that the product speaks for itself.
We are proud to say that 99 percent of WarmlyYours customers report complete satisfaction with our service for many reasons, just like our friend, Jeff of Lost Pond Construction. We are always looking for ways to improve upon our products and service to our customers. That’s why we love hearing personal stories about their radiant experience with WarmlyYours.
If you enjoyed this story, you may also enjoy reading about the last “Share Your Story” feature, A Warm Bundle of Joy or feel free to read through all of our winner's stories!
We’d love to hear your story, too! Share it with us!