Customer Reviews
Seamless process
Original programmable thermostat went bad, replaced with non-programmable. Chat help quickly confirmed change out was easily done. Quick delivery, clear instructions, new thermostat working perfectly.
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Has completely changed our countertop « experience «
Has completely changed our countertop « experience «, for the better. We actually spend more time, and take our time, at our toasty warm counter now.
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Easy to install
Very helpful during installation process
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Order was correct and great quality merchandise
Order was correct and great quality merchandise
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No frills thermostat
We needed a replacement thermostat for our heated bathroom floor but did not want or need a programmable model. This model fit the bill. It is very simple but meets our needs perfectly.
Thank you, Gary, for the positive 5-star review. The nTrust model is well suited for folks that want a floor heating thermostat with limited complexity. I have one in my home too. Enjoy your warm floors. Julia Billen (Owner)
cute
I love the WarmlyYours logo so I am fine having that on my wall!
Thank you for the review Marybeth. I always tell people - what we put on our customer's walls should look like art. I'm happy you like our logo design and it's pleasant to the eye. - Julia Billen (Owner)
Added heat
I purchased 2 11”x33” units and installed them under the overhang of our counter top by myself. It took about 4hrs, did not have to use the epoxy that was supplied. The reason for the heaters is the granite is so cold the it sucks all the heat out of your food. Since the install everyone loves them. Thanks
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Great product, excellent service
I love my new warm floors! We are so glad we used WarmlyYours! It was a pleasure dealing with Jennifer. She provided excellent service, exchanged the wrong size pads ordered by the contractor and was extremely helpful when I had questions.
Thank you, Janet, for the great review of our floor heating products. I'm so happy you love your warm floors - perfect for the winter! I'll also pass along your kind words to Jen. The best of of the job is getting positive feedback like this! - Julia Billen (Owner)
Very High End
The touch thermostat is amazing. So many program options from each day to each hour of each day. It displays time of use, cost of operating per day and per month. It even has a feature that detects when a window is open and adjust automatically. Easy to follow install instructions. Brightness display dims when not in use.
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Nice Surprise
The circuit check was a nice surprise to find. It helped with peace of mind install and made sure everything was correct.
Item Reviewed:Easy to install!
Great price, easy installation. A+
Item Reviewed:Amazing Company
The whole team was great to deal with. Exceptional Technical support and help with installation questions. Product works great and I really like the controller. I am doing another floor and will definitely be back.
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Good design, easy to install
Just wanted to let you know that I have received and installed our new thermostat and how pleased I am with the item. Good design, easy to install, and the app support web site is also easy to use. Many thanks…keep up the great work.
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The very best customer service and an amazing product!
We could not be more pleased with WarmlyYours incredible customer service. Mary in sales made the purchase go seamlessly, explained everything we needed to know, and was an absolute pleasure to talk with. Ben in Tech Support held our hands every step of the way during the installation process, as this was our first experience with installing heated floors. Their product is top of the line, easy to install, and was highly recommended to us by a luxury custom home builder. We highly recommend WarmlyYours and are ecstatic with the outcome of our nice toasty flooring!
Thank you for your review Scott. I'll let both Mary and Ben know of your high praise. Happy to hear your warm floors are keeping your toes toasty! Julia Billen (Owner)
Great customer service.
I had technical questions and was able to call in, speak to someone who knew the system and get the answer to have my self install the system. Would use WarmlyYours again!
Thank you for the 5-star review George. We pride ourselves on our people and their knowledge of radiant heating so this means a lot to this business owner! Julia Billen
Easy to install and modify
Using the heating cable with the matt made it very easy to configure the layout and install.
Thank you for the positive review. I'm happy to see that you took advantage of our free smart plan service - always makes the install easier! I look forwarding to doing more business together. - Julia Billen (Owner)
Easy to install
I've used the rolls for heated flooring before and they worked fine. But this is the first time I used the matts and wire system. It was amazingly simple and fast to install. Being able to tile over it straight away was a huge time saver. Also, the evenness of the matt makes it so much easier to install the tile.
Item Reviewed:All of our concerns for the repairs are gone!
The new thermostat works well and all of our concerns for the repairs are gone! Thank you for the patience and great technical support from your team! It’s finally over! :)
I'm happy to hear our "tech heroes" solved your problem. Enjoy your warm floors and I look forward to working with you on your next radiant heating project. Julia Billen (Owner)
