TRT240-KIT-UTN5-3.0x48 Frequently Asked Questions

Don't see the answer you're looking for? Post your question

Our electric radiant floor heating systems have withstood rigorous safety testing and earned the UL listing. They produce much less EMF than common household appliances like your TV or vacuum cleaner. The EPRI (Electric Power Research Institute) tests all electrical devices and publishes the data. Many common household appliances are tested at a distance of 6 inches. The test results indicate that on average, the EMF emitted for the following appliances, measured in Milligauss (mG) units, is:

Vacuum Cleaner: 300 mG

Microwave: 200 mG

Portable Heater: 100 mG

Dishwasher: 20 mG

Washing Machine: 20 mG

WarmlyYours TempZone™ (Twin): 1.8 mG

29 people found this helpful.  Did you find this helpful? Yes No

Yes. Unlike the heating cable for electric floor heating, the cold lead wires can be trimmed.

18 people found this helpful.  Did you find this helpful? Yes No

Please keep in mind that you must check your electric floor heating system with a digital ohmmeter in conjunction with a Circuit Check™. Take an initial reading as soon as you take the product out of the box to verify that it is within -5% / +10% of the values stated on the product’s label. This will give you a basis of comparison for future readings. Take a second reading once you have positioned the system to match your custom installation plan. It is also advisable to take an additional reading in the middle of the tile installation, just to make sure that the Circuit Check™ is doing its job. Then, take a final reading when you are finished with the floor installation and are ready to hook up the thermostat.

The Circuit Check™ is a tool developed by WarmlyYours to give you peace of mind and ensure trouble-free installations. Simply hook up the cold leads to the tool while you position the system to match your custom installation plan.

The Circuit Check™ will continuously monitor the continuity of the circuit during the installation of your system and during the installation of your flooring. The Circuit Check™ beeps immediately when a short in the system is detected, alerting you to a potentially damaged cable in the area you are working, before you lay the tile over the electric floor heating system.
 The WarmlyYours technical support team is available 24/7 to provide assistance if the alarm sounds, or if you would have any questions during your installation.

14 people found this helpful.  Did you find this helpful? Yes No

Since most Luxury Vinyl Tile (LVT) manufacturer's set a maximum temperature for radiant floor heating, the system should have little to no effect on the rubber/cork backing.

Pre-attached backing can act as an insulating layer though, meaning it can prevent the radiant heating from efficiently directing heat up through the floor. Please check with the manufacturer for the r-value of the product. Look for an assembled plank with an r-value of less than 1. The lower the r-value, the better!

8 people found this helpful.  Did you find this helpful? Yes No

The breaker and wire sizes are selected based on the total amperage of the WarmlyYours heating system connected to a single thermostat. This information is on the WarmlyYours heating system's installation plan, electrical plan, or UL label. Based on guidelines from the National Electrical Code: loads up to 16 Amps may utilize 12 gauge wire with a 20-Amp breaker, and loads up to 12 Amps - 14 gauge wire with a 15-Amp breaker. Local code and/or other factors may change these guidelines.

6 people found this helpful.  Did you find this helpful? Yes No

Yes, using a square-notch trowel (1/4” x 1/4” or larger), apply a layer of thinset to the subfloor area which will later be covered by the WarmlyYours TempZone™ Flex Roll, Easy Mat or Custom Mat.

5 people found this helpful.  Did you find this helpful? Yes No

Yes. The WarmlyYours TempZone™ floor heating system has withstood rigorous safety testing by the Underwriter's Laboratory and has received UL listing for the U.S. as well cUL certification for Canada. WarmlyYours offers thermostats that carry the CSA Mark and the UL listing, which certifies that the product has been tested under extreme conditions and meets applicable standards for safety and/or performance in the U.S. and Canada. All WarmlyYours thermostats contain a Ground Fault Circuit Interrupter (GFCI) which provides fail-safe protection against an electrical shock.

5 people found this helpful.  Did you find this helpful? Yes No

WarmlyYours’ 25-Year No Nonsense™ Warranty is the most comprehensive warranty in the industry. In the event of a defect, we cover not only the repair or replacement of the TempZone™ system, but ALSO any labor costs AND flooring materials required to perform the repair. We do not cover the cost of flooring that needs to be replaced in the event of a repair necessitated due to damage. If a product is damaged by a power surge, that would not be covered by our warranty

5 people found this helpful.  Did you find this helpful? Yes No

One thermostat can control multiple heating mats/cables as long as all the heating elements are using less than 15 amps:

TempZone™ will cover aprx. 120 sq. ft. for 120V systems and 240 sq. ft. for 240V systems on one thermostat.

Environ™ will cover aprx. 150 sq. ft. for 120V systems and 300 sq. ft. for 240V systems on one thermostat.

Slab Heat will cover aprx. 90 sq. ft. for 120V systems and 180 sq. ft. for 240V systems on one thermostat.

5 people found this helpful.  Did you find this helpful? Yes No

For best results, we recommend a 1”- 1.5” maximum distance between the heating cable and the top of the floor. Nailed down hardwood will require sleepers to run the cable safely between board nails. Be sure to use 3/8" to 3/4" of self-leveling cement to embed the heating element.

4 people found this helpful.  Did you find this helpful? Yes No

Waterproofing for the room is in the layer above the floor heating system. The layers for waterproofing this type of floor are:

  • subfloor
  • thinset
  • uncoupling membrane
  • tempzone heating cable
  • waterproofing tape for seams and corners
  • thinset or self leveling cement
  • tile floor
3 people found this helpful.  Did you find this helpful? Yes No

Yes, with our programmable thermostats, you can choose which days and times the floor heating turns on for your comfort. With a Smart thermostat, you can also control these options from your phone while away from home.

2 people found this helpful.  Did you find this helpful? Yes No

Make sure any cracks or raised edges are sanded down before installation. Seal and patch cracks where possible. If needed, pour a layer of self-leveling cement to make sure surface is level and flat. Then proceed with instructions to install desired floor heating system and flooring.


It is strongly recommended that an insulating underlayment be installed between the slab and heating element to prevent heat loss.

2 people found this helpful.  Did you find this helpful? Yes No

We recommend verifying 3 things with the manufacturer of the flooring product to be heated;

1.) Is the flooring product compatible with electric floor heating?

2.) What is the maximum temperature the flooring product can withstand?

3.) What is the temperature set back recommendation of the flooring product?

1 person found this helpful.  Did you find this helpful? Yes No

Yes, we offer several options to help make your floor heating system water resistant or waterproof. Our TempZone product line is designed for wet areas - making it completely safe for rooms that will have water on the floor at times or may experience leaks or flooding. We also offer waterproofing bands for our TempZone Cable + Prodeso Uncoupling Membrane system. Allowing you to waterproof all seams and the perimeters of the wall - guaranteeing that your floor heating system stays safe and prevents water from leaking to areas below.

Did you find this helpful? Yes No

Reflective insulation is not effective with conductive heating, which is how embedded floor heating and snow-melting systems transfer heat. To be effective, the reflective insulation surface needs to face an air space (air gap), which allows the reflected heat to be redirected.

An effective solution considers the insulating material's R-Value. This is the rating of a material's insulating properties. The "R" stands for "resistance" and refers to the material's resistance to heat flow, or temperature conduction.

Did you find this helpful? Yes No

The amount of amperage draw depends upon how large the area is that you are heating. For coverage of areas less than 30 square feet, a 120V TempZone system will draw less than 4 amps. If you have a larger area over 240 square feet of heated space, then you will need a larger breaker plus additional controls. No matter what the size of the area you choose to heat, we recommend a dedicated circuit for your electric radiant floor heating system.

Did you find this helpful? Yes No