Radiant Floor Heating Reviews

Excellent!!

Troy was outstanding from start to finish. Thank you so much. My granite shower bench is warm to sit on. So happy I found you on Google.

Item Reviewed:
Jan B. | Saint Paul, MN
October 16, 2022

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I upgrade to this from the non-programmable one, what a diffe

I upgrade to this from the non-programmable one, what a difference. Very intuitive, only had to change the face plate. I really like access to all the modes and it is simple to operate. I would suggest if you are thinking of the non-programmable one, spend the extra buck as you will really appreciate what this can do.

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Don K. | Leetsdale, PA
October 15, 2022

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Very basic unit, works well, easy to install and of course wi

Very basic unit, works well, easy to install and of course with great technical support. I did upgrade after a short time as I desired a bit more features. Although, for simplicity, you cannot beat this one.

Item Reviewed:
Don K. | Leetsdale, PA
October 15, 2022

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Best customer service

I ordered WarmlyYours for a client of ours and she just moved into the home we renovated for her. She loves the fact that she stay toasty warm in the bathroom.

Item Reviewed:
CeraZorb® Insulating Synthetic Cork Underlayment (4’ x 4’) - 16 sq.ft. - 1 Sheet

Frieler I. | Sarasota, FL
October 04, 2022

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Excellent Service

The product speaks for its self and the service is excellent.

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Alexander M. | Elizabeth, NJ
October 02, 2022

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Good service and the thermostat works great.

Good service and the thermostat works great.

Item Reviewed:
nSpire Touch: Touch Thermostat - Programmable, Class A GFCI, w/Floor Sensor - WHITE

Anonymous | San Francisco, CA
September 25, 2022

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Great product. Easy to quote, easy to order and arrives quick

Great product. Easy to quote, easy to order and arrives quickly. Staff is always helpful. Most important, our customer loves their new heated floor!

Item Reviewed:
Rick G. | Telford, PA
September 12, 2022

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Everything went well. Floor is warming nicely.

Everything went well. Floor is warming nicely.

Item Reviewed:
Thomas G. | Canfield, OH
August 21, 2022

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Excellent service Product delivered quickly and installed e

Excellent service Product delivered quickly and installed easily

Item Reviewed:
Anonymous | Williamsport, PA
August 20, 2022

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Too hot

The designer did not listen to my instructions. I told the salesman that the floor was highly insulated below the subfloor and that the vinyl covering had a temperature limit of 85 degrees. He specified your hottest possible arrangement for the floor size. (Three inch spacing with 3.7 watt wire and very narrow areas at the edge.) It should have had 4 or 5 inch spacing with your cooler 3.0 watt wire. ) I did not catch it until I had it for a while and was very bothered that it was too hot. Eventually I had to send it back and order a much shorter wire.

Response from WarmlyYours:

I'm sorry, we no longer stock the older-style 3 watt cable in a size that is required for your space. We apologize if there was a mixup in our discussions with you. We have historically had very good results with 3.7 watt cable spaced at 3" for enclosed porches. Enclosed porches are usually subjected to high amounts of heat loss, even if the floor is well insulated. It is better to have plenty of BTUs with some to spare than to not have enough. The thermostat that you purchased comes with a floor sensor. With the floor sensor installed in the floor, the thermostat can be set to limit the actual floor temperature to a specific temperature. This "Floor Limit" can be set to any temperature that you desire, or is required by the flooring manufacturer. The floor temperature will not exceed the value you enter, whether the wire is spaced at 3" or 4". We have found that 4" wire spacing works well in a second floor room with a heated room below, but may not have enough output for an enclosed porch. We rarely, if ever, quote 5" spacing because of "striping" of the heat which can result in cold spots in the floor. In the end, we always design a system that we believe will consistently deliver a great result. Thanks for your feedback, we appreciate it.

Item Reviewed:
Elman B. | Worcester, MA
July 28, 2022

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My old controller finally died (12y...but the other one still

My old controller finally died (12y...but the other one still going strong!) Call to WY and they had a new one (at half price) on the way to me the next day. Got it, installed it (a snap), and "Bob's your uncle!"

Item Reviewed:
David L. | Bainbridge Island, WA
July 10, 2022

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Amazing service

I was going to use a competitor's product, but every place that 'carried' it I also had to order it. Since the tile guy was coming over on a specific date I needed to make sure everything was in place, & based on experience I couldn't trust Lowe's or HD's site when it said it would come in by a Wednesday of the week needed. I called WarmlyYours, they confirmed that they had all the items in inventory & could ship the same day. I texted the bathroom plans and later that day they got back w/ the design and a quote. I ordered it that Friday afternoon, and was shocked that it showed up at my door the next day-Saturday. Everything went as stated. Very nice when facing delays w/ so many of the other items in our project.

Item Reviewed:
Brad S. | Des Peres, MO
July 11, 2022

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Great customer service

Great customer service

Item Reviewed:
Peter M. | Oak Ridge, NJ
July 08, 2022

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Great heating system, almost perfect, 4.9 stars

I installed this for a small bathroom, 50 sq feet-it has always been cold since it's over a garage. The instructions are very good and all the materials are excellent. Almost perfect except for two small items. 1. The wiring kit should include the conduit elbows, 1 for the cold lead cable going to the box and 1 other elbow for the floor sensor. Since the kit has everything else, would be helpful to add these two small items. Nearly every installation will require using elbows to protect the wires when they make the turn from the floor up to the box. 2. The instructions for the floor heating kit should mention something about making sure to check the instructions for the self leveling compound before laying the wires. In my case, I had laid out the wires on tile following all the instructions in the heating kit, then I bought the self leveling kit compound and realized that I needed to scarify the old tile, and then prime the floor. Then I had to lay the wires back down again. I know, probably user error, but it would be helpful to add something about checking the self leveling compound instructions BEFORE laying the wire for the heating system. Other than that, it's a great system that I think will do well during the cold winter months. TIPS for installers: 1. I used duct tape to hold the wires down reinforced as much as possible with Zip flashing tape. The duct tape failed on the SLC pour in a couple of spots, use Zip tape instead next time. 2. I bought a spare floor sensor and laid it in the floor but didn't wire it. If the current one fails, I only have to cut a hole in the drywall and run it up to the box, don't have to dig up the floor.

Item Reviewed:
Patrick S. | Weymouth, MA
July 03, 2022

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Easy to install, easy controls, too!

This product is wonderful. It was easy to install, especially with the line monitor, so that you are always sure you haven't broken a line. The controls are intuitive and easy to operate. I'd put this in another room, for sure!

Item Reviewed:
Laura B. | Madison, NJ
June 13, 2022

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Easy to operate

This is a simple unit and very intuitive. Easy to learn how to use it!

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Laura B. | Brooklyn, NY
June 13, 2022

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Caring staff

They verified my order before I ordered the products so i got what I needed. Speedy delivery as well

Item Reviewed:
Anonymous | Mt Pleasant, IA
June 02, 2022

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Comfortable and Convenient

Our original WarmlyYours thermostats (~10yrs old) stopped functioning after a thunderstorm power surge. The WarmlyYours staff were very helpful ordering replacements and for installation. The newer models are much simpler to program. We are very happy with the products and the interactions with the company.

Item Reviewed:
Kurt P. | Red Deer, AB
June 02, 2022

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Great service

I’ve been trying to find an easy way to warm up my son’s bedroom above garage, when I came across WarmlyYours. The radiant heating system was designed by WarmlyYours and installed underneath our new carpet. The whole process was great. We couldn’t be happier. It looks and works great. Thank you.

Item Reviewed:
Matt R. | Lake Zurich, IL
May 26, 2022

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Great Product & Service

I wanted to remodel my master bath which already had a WarmlyYours heated floor system installed. Since I was replacing the tile flooring, the old system had to be taken up and a new one installed. Mary was great in helping find the previous layout from the original installation and create the updated layout. Mary and everyone else in Tech Support was incredibly helpful and worked with me and my contractor to get the layout right and installed properly. On top of all that, they gave me a great discount as a previous customer upgrading to a newer system.

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Marnie S. | Delaware, OH
May 12, 2022

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Large heater under tile in 3 season room

Put together large under tile heater project with the design help of WarmIy yours the initial installation design with the spacer did not really work because of the long wire runs and the size of the room. When I called their office and explained the installation issue and they offered to send me the Prodeso installation membrane and rushed it right out to me. We completed the installation on time and the customer loves it. They called me for a follow up issue with no heat, worked with their Product Support on the phone at my customers site and determined that the thermostat was not working properly and they rushed me a replacement thermostat that I was able to change and got the system working, my customer was delighted, Great product with great support. Will defiantly us again. Thank you David Baker

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Floor I. | Fairfield, CT
May 12, 2022

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The replacement thermostat is working great. We are again enj

The replacement thermostat is working great. We are again enjoying warm tile floors in the cold mornings. Thanks for a wondrous product.

Item Reviewed:
Mitch D. | Shadow Hills, CA
May 11, 2022

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Great customer service

Excellent assistance and customer service. I highly recommend the product and the company.

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Lena D. | Pittsburgh, PA
May 02, 2022

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Great service and product

Ordering process was a breeze. Repeated contact from Lynn to answer questions was very helpful. Instructions packed in the product were very thorough. Installation was pretty straight forward. Only (minor) difficulty was getting small wires from the temp sensor into the little screw contacts on the thermostat (could be improved by using solid wires rather than stranded). The programmable thermostat is extremely easy to set up and adjust -- great design.

Item Reviewed:
Ron K. | Cadillac, MI
May 01, 2022

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