Towel Warmer Reviews
I am mixed on this item. For me personally, this is overkill.
I am mixed on this item. For me personally, this is overkill. What this device can do is incredible, sunrise/sunset, plug in your long/lat and program offset to sunrise/sunset. 50 different programs under PRO mode, standard mode is a fraction of that. I cannot imagine a scenario where one would need 50 different programs. Although, if you are a person with a set routine, and your family is too, this is the timer to have. If you have more variables than routines, you might not use all the functions this can do. Buttons are small, so programming can be challenging at times. My family would not appreciate what this can do, thus I only have 2 programs and the family uses the on/off function only.
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Excellent service
Excellent service
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Dry towels
I play a lot of tennis, so sometimes I take multiple showers in one day. My towel would not always be dry by the next shower. Now I use the towel warmer and set the timer for 2 hours. It is perfect! Also, the only place we had to place the towel warmer was a little too narrow for the base. The base legs can be turned on an angle so you can squeeze the towel warmer into a tight spot.
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Works and looks great
Works great, only issue is this unit does not have a proper finishing plate to cover the electrical hookup. I ended up getting a chrome blank faceplate and custom drilling holes to pass the wire and attach the leg. Also had to take 3/8 of and inch of the one leg so it then sits flush!
Thank you for the review. The towel warmer that you bought does not come with, or require a wallplate. We are glad to hear that your were able to fashion your own and complete your installation in a satisfactory manner. We hope that you enjoy your warm towels.
Replacement for Towel heating hanger
I loved the towel heater, but it only lasted a few years. I had to purchase a replacement at full price. It appeared it was 1/8 shorter, which made instillation difficult. I hope this one last much longer, they are too expensive to keep replaceing.
Thank you for your review. We are constantly improving our products, so a towel warmer purchased a few years ago may differ slightly from our currently-available units. We processed your replacement unit at 50% off the current MSRP plus shipping and tax. Please let us know if that amount does not match what you were billed. Thanks again for taking the time to submit your review.
Great Follow Up
I’m very impressed with the ease of ordering, prompt shipping, and after purchase follow up provided by WarmlyYours.
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Good towel warmer wish there were more sizes available
Took a while to figure out that in order to use the timer I needed to push the button on the actual towel warmer to turn on the heat. I live in NYC so space is at a premium. Could have used a narrower rack that was taller
Item Reviewed:Have not installed yet as renos are not happening until Novem
Have not installed yet as renos are not happening until November. Will submit a review then. Thanks
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Doesn't Properly Warm a Towel
I was very disappointed with this towel warmer. I've lived in Europe where they are very commonplace and had a previous towel warmer in my home. So I had a expectation that the towel would be warm when I got out of the shower. I compare the warmth on this towel warmer to that of drinking lukewarm coffee. Yes, it's warm but not warm enough to enjoy. I am happy that WarmlyYours is working with me to replace it with a different brand so I'll have a towel warmer that does the job of properly warming up a towel.
Thank you for your review. We're sorry that you had a less-than-satisfactory experience with your first towel warmer. We hope that you enjoy your replacement unit for many years to come!
Great Wifi switch
I love having easy access to turn on the towel warmer via wi-fi.
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Towel rack switch replacement
I was sent the wrong part but they quickly sent out the proper switch when we contacted them. It was an issue returning the incorrect part but we finally just mailed it back. The staff was very helpful and professional throughout. I did purchase a five pack of the same switch for less on Amazon
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Exemplary Product & OUTSTANDING Customer Service
We were so pleased with both our towel warmers and WarmlyYours customer service three years ago that we recently purchased additional towel warmers for installation in the construction of our new home. Customer Support is unsurpassed.
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great customer service but design limitations
While the customer service individuals were fantastic, and the rack worked great until it didn't, the product itself was disappointing in the sense that it is non reparable and therefore environmentally a very poor choice . It broke my heart to send the entire burnt out unit to the landfill after only 5 years because it lacked any overheat protection. Overheating btw that is not evidently not so difficult to achieve.
Thank you very much for taking the time to provide this review. We really do use these as opportunities to grow and learn from the people who are actually using our products, like yourself. You're absolutely right about overheat protection which is why, over the last couple of years, we've worked to onboard that feature for nearly every single one of our towel warmer models. I also want to be very clear that we make every effort to repair the towel warmers that are sent in as returns or for warranty replacements--not only as a matter of "good business" but also because we take our environmental responsibilities very seriously. Again, we really appreciate your feedback and we hope you'll give our (now overheat protected) towel warmers another chance in the future.
Just what I hoped for
The warmer was easy to install. Warms quickly, not too hot. Towels feel delicious.
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Simple luxuries make daily life delightful
We have loved our towel warmer Since we remodeled the bathroom almost 6-7 years ago. When it stopped working we were sent very clear instructions on troubleshooting the switch and when it was determined it was just natural wearing out of the heating element I thought it be a pain to replace it. But it was almost plug and play with a few tools for someone not very mechanically inclined. Our customer service was excellent helpful and courteous across the board. If this one wears out again we replace it with the same kind and if we add an additional one to the other bathroom we would absolutely stay with the same company. These simple luxuries make daily life delightful and are well worth a basic investment. They also dry the towels nicely so there is no funky smell.
Thank you Family Mathew! I'm very happy to hear that our customer service and tech team have served you well! And I hope your replacement towel warmer serves you for many years to come. Bye Bye funky towel smell - hello warm, comfy towels :) - Julia Billen
Such great service
Such a Quick response, we bought another one, our fourth.
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Outstanding Customer Service!
The Towel Warmer product is excellent, and was recommended to me by several Contractors. Unfortunately, the Towel Warmer unit that I received was damaged. However, the WarmlyYours team did an Outstanding job in terms of quickly following up and resolving the situation to my complete satisfaction. I understand that units can be damaged in Shipping & Handling. What matters is the recovery. I can now highly recommend WarmlyYours, both for their product and outstanding customer service!
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Perfect for our new bathroom!
Our master bathroom is always freezing! We live in one of those homes that doesn't have a bathroom door in the master bedroom. So, when we decided to remodel, I was all about doing something to make the area warmer. (You wouldn't think this is something to worry about in SoCal, but it is!) We talked about building a door to keep the heat in, but that was going to be a big job and we weren't sure we would like another door, in a small space. I started investigating heat panels as a different option and found WarmlyYours online. Our contractor had never heard of the panel, but was game to install it. I bought the timer switch to go with and we had it hardwired in. Wow, what a difference it has made! Not too hot, just enough to take the cold edge off. The panel looks great on the wall; we are so happy to find this unique answer to our remodel problem. I would (and have) recommend these radiant heat panels to anyone.
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Replacing the switch was easy!
I recently replaced the switch on my towel warmer that has not been working for months. I was amazed how easy this repair was and the cost of the part was economical. Thank you WarmlyYours!
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Happy and Warm
I love, love, love my towel warmer. It adds a big of extra warmth when I get out of the shower and wrapping myself in a warm towel feels wonderful. I'm so very happy with my towel warmer and will always have one. Purchasing from WarmlyYours was easy and the and the staff helpful. I got my warmer in a few days from the time I place the order and I'm very pleased!
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Great size!
Great size, for a small space. Installation was simple, and straight forward.
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Great product great service
We have been working with WarmlyYours for over 20 years and they have provided great products and timely responses. They will service you well.
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Love it
Easy to install works great.
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Brackets for Swivel Towel Warmer
I ordered replacement brackets for a swivel towel warmer I bought 5 years ago. The brackets fit perfectly. I hope that WarmlyYours will consider producing this swivel towel warmer in bronze/brown in the future.
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