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Customer Reviews

See what our customers are saying about their experience with WarmlyYours radiant heating products and support.

4.89
Based on 2,712 reviews
Rating Breakdown
5
(2,476)
4
(194)
3
(22)
2
(8)
1
(12)
2,712 customer reviews

Love my heated floors.

I live in the Northern part of the country where winter is cold. Our ceramic floors would be too cold with out them being warm by the wonderful products I get from WarmlyYours floors.

I will definitely be using WarmlyYours in the on the next project

We recently purchased and installed a WarmlyYours snow melting cable and snow sensor controller for less than $1000.

The installation instructions included with the cable were easy to follow and it took us about a week to get it installed. Now we're just waiting for snowy weather to test our snow melting system.

Product was delivered promptly.

It was a pleasure working with Pedro and the rest of the team!

Working with WarmlyYours was great.

The Customer Service Agent was knowledgeable, responsive and pleasant. All my questions were clearly answered promptly by the Technical Support Team. I would highly recommend this company for all of your floor and outdoor heating projects! Thank you

Working with WarmlyYours was great.

The Customer Service Agent was knowledgeable, responsive and pleasant. All my questions were clearly answered promptly by the Technical Support Team. I would highly recommend this company for all of your floor and outdoor heating projects! Thank you

Outstanding service, Chad is fantastic he takes care of everything.

LOVE The WarmlyYours Products & Excellent Customer Service.

Mary Godawa delivers A+++ Service.

This is a great product to maintain a consistent temperature for my Sulcata tortoises during these cold months and even cool evenings in the summer.

Very pleased. Thank you

Upgrading to the nSpire Touch Programmable Thermostat was so easy!

Upon purchase, customer service reached out to see if they could assist in any way with the install. The video instructions were simple to follow. During set up, when I had a question, I had customer service on the line within 15 seconds!!!.... And, they stayed with me until the programming was complete. This model is so much easier to program and use than the older model. Well worth it the upgrade and truly, the best customer service I have every experienced!

Customer support means everything to my business.

No one does it better than Troy

Customer support means everything to my business.

No one does it better than Troy

Excellent experience.

The sales and technical support was excellent and both took care of every question I had. The only negative I had was on the circuit check device. One of the terminals on the circuit check was bad. A screw on the factory side of the terminal strip was cross threaded and the factory wire was making intermittent contact which gave false alarms. Once I found it, a simple jumper fixed it. One technical comment. When you do a cut and flip per the instructions, the runs match nicely but so do the heater end loops. They align loop to loop between the passes. This however, is contrary to the instructions noting the heater end loops should be offset between passes. Had take some of the heater wire off the mesh to get the space needed for the end loops to be offset. Again, not a big deal but the instructions could be clearer. Overall very pleased, and strongly recommended WarmlyYours to a friend and will use again if I do the other bathroom floor. Thanks for the help. Jim

Amazing product.

And great customer service

The system works well.

The ordered 21' was actually only 20'. Furthermore, due to the complex freeform layout the overall length should have been 22", so we had to work with what we had, which iy heats alright. Thanks for your support.

The system works well.

The ordered 21' was actually only 20'. Furthermore, due to the complex freeform layout the overall length should have been 22", so we had to work with what we had, which iy heats alright. Thanks for your support.

Well made, easy to install!

Would recommend this product highly - quality through out

We have been using "WarmlyYours" floor warmers for a few years now and these folks know what they are doing.

Plans are always spot on and easy instructions are always included as well. Could not think of using anyone else for our floor warmers.

warm floor went in on May 1st and went smoothly.

The inspection passed--- seems to be working well. Thanks for the follow up.

warm floor went in on May 1st and went smoothly.

The inspection passed--- seems to be working well. Thanks for the follow up.

Two minor issues: 1 -- The screwdriver that comes with the squealer

Troy was a great contact for getting my order sorted.

Easy install. Love the product.

Troy was a great contact for getting my order sorted.

Easy install. Love the product.

I needed a small area heated to melt snow that comes off the roof by our front door.

The 3x5 mat was just right. The website write-up was accurate, ie I got just what I expected. It was easy to install (wiring can be the trickiest part, but that's not a WarmlyYours issue -- I wired it to an inside manual switch). All in all, it was what I needed, easy to install, one or two phone discussions were helpful, and it works great.