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Customer Reviews

See what our customers are saying about their experience with WarmlyYours radiant heating products and support.

4.88
Based on 2,715 reviews
Rating Breakdown
5
(2,478)
4
(194)
3
(22)
2
(8)
1
(13)
2,715 customer reviews

Even though it is high quality and strong, I found the mounting hardware a bit flimsy and unforgiving (not to mention the plastic wall plugs which provide no grip in drywall.

Precisely measuring all mounting points, the unit ended up crooked (even though a lazer level was used for mounting positions. Diagonally measuring the mounting points was nearly 3/4" off AND the mounting feet have 0 forgiveness, and will leave marks on the finished paint on the walls. Shame there was not a larger mounting plate. The position of hexhead screws are 3/8 from wall and clumsy to tighten without more markings on finished paint. side note, it gets hot, too hot in my opinion

Makes the bathroom so enjoyable, I hesittated at first at spending $1000.00 but I would have been totally disappointed had I not installed the matts.

These are a no brainer for use on a concrete floor, super easy to install.

Very easy to install and use

I purchased 2 heated flooring kits for a double bathroom renovation.

I was happy with the correspondence from the company, the price was fair and the layout they supplied for running the cable was extremely helpful. Product came in 2 days after order was placed. My clients are happy and so I will be using this product for our next renovation.

I purchased 2 heated flooring kits for a double bathroom renovation.

I was happy with the correspondence from the company, the price was fair and the layout they supplied for running the cable was extremely helpful. Product came in 2 days after order was placed. My clients are happy and so I will be using this product for our next renovation.

I purchased 2 heated flooring kits for a double bathroom renovation.

I was happy with the correspondence from the company, the price was fair and the layout they supplied for running the cable was extremely helpful. Product came in 2 days after order was placed. My clients are happy and so I will be using this product for our next renovation.

I purchased 2 heated flooring kits for a double bathroom renovation.

I was happy with the correspondence from the company, the price was fair and the layout they supplied for running the cable was extremely helpful. Product came in 2 days after order was placed. My clients are happy and so I will be using this product for our next renovation.

When buying you first home, cost is always a concern.

Daniel was worried about the added cost of a heated floor because it seemed the realm of the wealthy. After explaining of how economical the equipment really is compared to the impact on resale value he was convinced to give it a try. He absolutely loves his floor and talks about it constantly. He now claims he will never do a bathroom floor without it.

Thankyou, great service and product

The product was exactly what was required.

It took approximately 15 minutes to remove the old, test the system and cables and install the new.

Very satisfied with our replacement thermostat and with the support from WarmlyYours tech guys.

Very helpful and easy to reach.

Works perfect, nice warm floor again.

My heated floor quit working and I missed it.

I contacted WarmlyYours chat function and was told the thermostat needed to be replaced if there was power and it was blank. I ordered the replacement thermostat at a discounted price and it arrived within a couple of days. Customer service was excellent in the ordering process and talking to the installing electrician to help with troubleshooting the heated floor. Mary G was especially helpful. She followed up after the thermostat arrived and also helped expediate the refund of an extra thermostat that I didn't need. WarmlyYours is one of the best companies for customer service and website support. The videos and webinars are very helpful.

Our experience with WarmlyYours was great from the beginning.

They were easy to work with and provided a custom plan and all the necessary hardware to accomplish the job. We changed the design in the process and we were helped every step of the way. The system was on just this week and everything functioned accordingly.

Our experience with WarmlyYours was great from the beginning.

They were easy to work with and provided a custom plan and all the necessary hardware to accomplish the job. We changed the design in the process and we were helped every step of the way. The system was on just this week and everything functioned accordingly.

Our experience with WarmlyYours was great from the beginning.

They were easy to work with and provided a custom plan and all the necessary hardware to accomplish the job. We changed the design in the process and we were helped every step of the way. The system was on just this week and everything functioned accordingly.

The easy mat rolls were installed easily...

and are working great Pre-purchase support was excellent and the videos were superbly done and answered any questions I had during the install process. Thanks! Highly recommended.

Followup and support from WarmlyYours was what you want customer service to be.

Answered all my questions, offered several solutions, all worked out well.

I am sure there are other systems out there but none that are customized right down to the cut and corners and they supply a diagram to illustrate how to lay this out.

Well worth the reasonable investment