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Customer Reviews

See what our customers are saying about their experience with WarmlyYours radiant heating products and support.

4.88
Based on 2,715 reviews
Rating Breakdown
5
(2,478)
4
(194)
3
(22)
2
(8)
1
(13)
2,715 customer reviews

This product is amazing.

We did not have the budget for a heated floor, but wanted something to lower our heat loss from a portion of our home that is on a slab. CeraZorb is impressive with what it accomplishes. A dramatic reduction in heat loss. We wish we installed it throughout the entire house..

Bought my current home 7 years ago with already installed heated marble bathroom floors and the thermostat appeared to go out....in winter😳😳😳.

Wasn't sure how to manage it as I'm separated from my husband and have been forced to manage things I had previously relagated as a "male" duty. When the device arrived I was unable to figure out how to get it installed....and called a helpline on a Sunday😬😬. And to my surprise, an actual person picked up the phone ā¤ļøā¤ļø. A technician called a day or two later to address my concerns, but I was on the road driving and unable to explain adequately the challenges I had faced attempting to install it😣😣. The technician forwarded me a video instruction guide and assured me that if this was insufficient to allow for successful installation, then he would gladly accept my phone call back. The video was EASY to understand and in under an hour the thermostat was successfully installed and I've been enjoying heated floors in January AGAIN....thank God!!! And thanks to WarmlyYours!

We had a ten year old controller that wasn't so easy to program.

This one is, and pricing was reduced for previous customers, which we apprecaited

love it!

Hey Troy, the order refernced was only part of the project.

The balance of floor heating was also WarmlyYours but was purchased from a local distributor (City Tile Nanaimo) THis was my 3rd WarmlyYours project and again I'm very satisfied and happy with not only the service provided but the end result. I've attached a couple of pics of the project and thanks again...Drew

Hey Troy, the order refernced was only part of the project.

The balance of floor heating was also WarmlyYours but was purchased from a local distributor (City Tile Nanaimo) THis was my 3rd WarmlyYours project and again I'm very satisfied and happy with not only the service provided but the end result. I've attached a couple of pics of the project and thanks again...Drew

So in 2003 I installed a mat in our basement bathroom.

This included the TH111-P-GFI controller. Recently the controller started acting up. After a few e-mails and tests it was determined that it definitely was the controller. I was totally surprised that after basically 20 years I was offered a new controller at 1/2 price! It arrived very quickly and was easy to hook up. We are back to having a nice warm floor!!

easy to deal with, quick delivery, Great product

These network controls are simple for the homeowner to understand and work with.

I have never had a call back to reeducate an owner, reprogram or replace them. I use these on all of our projects.

Working with the WarmlyYours products and staff could not be easier!

Products are perfect for the new construction projects.

Working with the WarmlyYours products and staff could not be easier!

Products are perfect for the new construction projects.

Working with the WarmlyYours products and staff could not be easier!

Products are perfect for the new construction projects.

Had issue with older thermostat.

Bought a replacement, customer service was great to work thru that process.

Works great!

No more salt or shoveling!

Works great!

No more salt or shoveling!

Works great!

No more salt or shoveling!

Works great!

No more salt or shoveling!

If I were hiring account reps right now, I'd be thinking about Jenn.

She always puts the customer first and tries to think through their needs. Jenn introduced me to the cerasorb product as she listened to me describe my project and prompted me with questions regarding the situational aspects of the installation that helped me, as a homeowner and purchaser, and my installer to come up with a better solution.

If I were hiring account reps right now, I'd be thinking about Jenn.

She always puts the customer first and tries to think through their needs. Jenn introduced me to the cerasorb product as she listened to me describe my project and prompted me with questions regarding the situational aspects of the installation that helped me, as a homeowner and purchaser, and my installer to come up with a better solution.

If I were hiring account reps right now, I'd be thinking about Jenn.

She always puts the customer first and tries to think through their needs. Jenn introduced me to the cerasorb product as she listened to me describe my project and prompted me with questions regarding the situational aspects of the installation that helped me, as a homeowner and purchaser, and my installer to come up with a better solution.

Easy to install and works great