nTrust Nonprogrammable Thermostat UTN4-4999

Breaker and wire sizes are selected based on the total amperage of the heating system connected to a single thermostat. This information is on the heating product's installation plan, electrical plan, or UL label. Based on guidelines from the National Electrical Code: loads up to 16 Amps may utilize 12 gauge wire with a 20-Amp breaker, and loads up to 12 Amps - 14 gauge wire with a 15-Amp breaker. Local code and/or other factors may change these guidelines.

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Pressing and holding (2-3 sec) physical power/reset button will turn the unit completely OFF. Same process turns the unit back on.

(nHance and nJoin units will have the button on the front faceplate, nSpire Touch WiFi, nSpire Touch and nTrust will have the button on the right side of the faceplate.)

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Solution:

The ground wire in the floor mat must be connected directly to the ground wire of the supply or to the house ground wire.

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Yes, the floor sensor wire can be extended up to 300 feet with 18 AWG wire.

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All thermostats are mandated at 42" height for handicap accessibility, most private residences are mounted at 52-60".

Please see this video on how to install a WarmlyYours nSpiration Series thermostat: https://www.warmlyyours.com/video-media/wire-nspiration-thermostat-to-electric-floor-heating-roll

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Solution:

Yes the adaptive function is reset during a factory reset.

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Cause:

The connection is incorrect

Solution:

Check the connections between the two units. If the USG is connected incorrectly to the thermostat, the USG won't switch off.

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