Metropolitan - Dual Connection
Notices
Quebec Repairability Notice
Avis Important pour les Consommateurs du Québec:
WarmlyYours ne fournit pas de services de réparation pour ce produit ; nous offrons uniquement des kits de quincaillerie de remplacement (supports, vis, accessoires) et des interrupteurs marche/arrêt, car l'élément chauffant principal n'est pas disponible en tant que pièce de rechange, signifiant que si votre sèche-serviettes tombe en panne pendant la période de garantie, nous remplacerons l'unité entière conformément à notre politique de garantie, et notre équipe de soutien technique est disponible 24/7 par téléphone pour vous aider avec l'installation et le dépannage ; pour plus de détails, veuillez consulter notre Politique de Retour, cet avis étant fourni conformément à la Loi sur la protection du consommateur du Québec, article 39 (tel que modifié en 2025).
Important Notice for Quebec Consumers:
WarmlyYours does not provide repair services for this product; we only offer replacement hardware kits (brackets, screws, accessories) and on/off switches, as the main heating element is not available as a spare part, meaning that if your towel warmer fails during the warranty period, we will replace the entire unit in accordance with our warranty policy, and our technical support team is available 24/7 by phone to assist you with installation and troubleshooting; for more details, please consult our Return Policy, this notice being provided in accordance with Quebec's Consumer Protection Act, Article 39 (as amended in 2025).
Metropolitan Description
The Metropolitan is one of our most popular towel warmers for good reason—this model represents the fusion of stunning modern design aesthetics with cutting edge towel warmer technology. With this towel warmer’s polished finish and crisp, strong lines, the Metropolitan makes an immediate visual impact in any room. With two groups of five heated bars, this towel warmer has more than enough room to accommodate two large towels (or a bathrobe) to warm or dry them in between uses. The Metropolitan is made from durable stainless steel with a highly polished finish that is both attractive and easy to clean.
The Metropolitan is also dual connection, meaning it can be used “as is” to plug into a standard 120 VAC outlet or it can be modified by a licensed electrician to have a hardwired 120 VAC electrical connection. When the Metropolitan is installed with a hardwired electrical connection, its unique design means there is no unattractive and cumbersome cover plate required. Additionally, this towel warmer is extremely safe and is cETLus listed. The Metropolitan comes with an LED power switch and TempSmart™ overheat protection to prevent the unit’s surface temperature from exceeding 167°F (75°C). The Metropolitan is covered by our 2-year manufacturer’s warranty for peace of mind.
Optional towel warmer controls sold separately.
Features:
- Dimensions: 19.75” (502 mm) W x 41.5” (1,054 mm) H x 4.75” (121 mm) D
- 150 watts, heat output of 512 BTUs per hour
- 10 heated straight bars
- Polished finish, 304-stainless steel construction
- Dual connection (120 VAC) can be used plug-in or hardwired (with modification)
- Integrated power switch with indicator light
- Safe: cETLus listed with built-in overheat protection
- Warranty: 2 years
- Lifetime technical support from WarmlyYours
Specifications
Electrical
| Amps | 1.25 A |
| Connection Method | Plug-in or Hardwired |
| Cord Length | 77″ |
| Ingress Protection (IPxx) Rating | IP44 |
| Ohms | 96 Ω |
| On/Off Switch | Yes |
| Plug-Type | NEMA 5-15 (Type B) |
| Thermal Power | 0.15 kW |
| Voltage | 120 V |
| Watts | 150 W |
Performance
| Average Surface Temperature | 149°F / 65°C |
| BTU Per Hour | 512 Btu |
| Heat-up Time | 15-20 minutes |
| TempSmart Safety Limit | 149°F - 167°F / 65°C - 75°C |
| Towel Capacity | 1-2 |
Appearance
| Bar Arrangement | 2 groups of 5 |
| Bar Shape | Square |
| Cord Color | White |
| Finish | Polished Stainless Steel |
| Finish Application | None (bare steel) |
| Mounting Method | Wall Mounted |
| Steel Type | 304-stainless steel |
| Style | Modern |
| Towel Bars | 10 |
Product Dimensions
| Bar Thickness (Radius) | 0.5″ |
| Depth | 4¾″ |
| Height | 41½″ |
| Size Classification | Large |
| Weight | 12.3 lbs |
| Width | 19¾″ |
Logistics
| Package Contents | Towel Warmer, installation manual and hardware kit |
Identifiers
| SKU | TW-MT-10PS-HP-BTK |
| Towel Warmer Collection Name | Classic Collection |
| UPC (GTIN-12) | 881308069940 |
Controls
A great control is the secret to any great heating system.
Documents
Operation Manuals
Technical Information
Sell Sheets
Catalogs
Case Studies
Frequently Asked Questions
Showing all 5 questions
Chrome plating is the technique of electroplating a thin layer of chromium onto a metal surface while polished stainless steel is simply steel (with a high chromium content) that has been polished to a high degree. Generally speaking, a model with a chrome finish will be more economical but a model with a polished stainless steel finish will have higher corrosion resistance and will heat more evenly.
Each towel warmer comes with an instruction manual which fully explains how to install the device from start to finish. If you can hang a picture, you can probably install a heated towel rack. However, for hardwired models, you will need a licensed professional who is certified to do electrical wiring for the final hook-up.
Yes, most of our wall-mounted towel warmers have a fixed power location in the lower right corner. All of our heated towel racks are electric "dry" (liquid/oil-free) units and most can be installed "upside down". Doing so will result in the power location relocating from the lower right corner to the upper left corner.
Please see the installation video here: https://www.warmlyyours.com/en-US/videos/towel-warmer-install
The heated towel rack will heat up to between 100 and 140 degrees Fahrenheit. It will not produce sufficient heat to injure you if you touch or brush up against it, though you should still exercise caution around the device. Please note that once a heated towel rail is warmed up, the surface temperature will remain constant and can't be adjusted incrementally.
The heated towel racks have a built-in offset from the wall (the size of the offset will depend on which model you purchased); the offset provides sufficient clearance to prevent any damage to the wall. You should also maintain a distance of four inches between the towel warmer and surrounding fixtures.
Additionally, nearly all of our electric towel warmer models* come with built-in TempSmart™ overheat protection which will shut the unit down automatically if the unit's surface exceeds the safety limit of between 149°F (65°C) and 167°F (75°C).
*Excludes the Elements model.
