24/7 Technical Support
WarmlyYours wants to be there for you whenever you need help or have any questions about your in-floor radiant heating system. To best assist you, we provide technical support 24 hours a day, every day, for any inquiries you have about installing your electric radiant heating cables, mats, controls and accessories, as well as fixing any issues or simply operating your system. No matter what your needs are, our team is ready to help keep you satisfied with your floor heating system.
Video Transcript
At WarmlyYours, we take pride in knowing that if and when there is ever a question that you may have, regarding your project, we are here and readily available for you. That is why 24 hours a day, 7 days a week, should you need any assistance with or have questions about the operation, or installation of any of our electric radiant heating product, we have a team of trained representatives ready and able to take your call. If you're an installer on the job, you can call us directly from the job site. If you're a homeowner, you can call us directly for help with operating your system or programming your thermostat. It's really just that simple.
Here are just a few tips to keep in mind when giving us a call - that can be most helpful to you and your project:
If calling in for simple product knowledge regarding our electric floor heating products, let us know the flooring type you're considering. If your flooring is tile or carpet, for example, this will help us better suggest the type of system recommended for your project's needs.
If you're looking to know whether or not our electric floor warming systems can be a primary heat source for you, knowing a few details about the project, such as the type of flooring, height of the ceiling, if there are windows, all will allow us to best assist you and help you get started.
If your inquiry is referencing an item already purchased, having an order number, or smart plan number, can help your dedicated WarmlyYours account manager quickly identify the materials in question. Because we have a variety of products to offer you, we will want to make sure we provide you with the proper instructions, and recommendations, when it comes to your specific project.
Should you have further questions, feel free to take a look at some of our tech tip videos at www.warmlyyours.com.
As always, you can give a quick call, and speak with your dedicated Warmly Yours account manager, directly at 800 875-5285 for more information. We want to make sure we are here with you every step of the way, and we thank you for choosing WarmlyYours.
