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Customer Reviews

See what our customers are saying about their experience with WarmlyYours radiant heating products and support.

4.88
Based on 2,764 reviews
Rating Breakdown
5
(2,518)
4
(198)
3
(25)
2
(8)
1
(15)
2,764 customer reviews

We had the prior version of this towel warmer which lasted at least 3 years and it made the towels very warm if not hot.

This new warmer is simply a warmer and does not put out the same heat as the prior one. Towels feel like they have been out of the clothes dryer for maybe 15 minutes. Not entirely sure it is worth the money or the cost for an electrician to install it.

The help in, not only selecting the correct thermostat, but also the step by step installation instructions by phone, were absolutely invaluable!

Troy provided exceptional service and expert advice

After installing WarmlyYours heating mats 19 years ago, the thermistat gave out.

I called warmlyYours and they walked me through how to test the thermistat, order a new one, and how to replace it. I'm a fairly low IQ electrical person and Jeff made it doable/easy for me.

Very efficient service.

Great web site, friendly phone folks, wonderful product

got what I needed.

I like that the product is layed out for you.

The issue of getting it right was a trial. Note this was a tex exempt sael. First tax was added and the wrong thermostat was on it. Then the tax was removed but the thermostat was changed to the wrong one. Then the thermostat was changed to the correct one but tax was added back in. Finally, I recieved an order that had no tax and the right thermostat. It was rather annoying, especially since this took several days to get corrected.

Excellent service!

Troy was very helpful

No issues ordering or receiving the product.

The purchase process was rather simple.

The descriptions of the control boxes could be better.

Warmly Yours can always be counted on to provide great customer service.

We have been working with Lyn for many years and find her to be very responsive. Technical Supprt is always ready to answer questions too. Warmly Yours is a great partner for our business!

Laurie is always a pleasure to work with!!

Your product is all that you said it was.

The deicing kit was perfect for my roof and gutter. The instructions were simple and easy to follow, and before ordering, your supposed staff was extremely helpful in determining the right product for my job.

The panel is silent, sleek and a great design with the ability to plug in or hardwire.

I wanted mine ceiling mounted outside the large open shower footprint to radiate heat down when getting out of the shower in the winter. My electrician had never installed one before and I had purchased a timer switch from another handware store and when the switch didn't light we werent sure if it was the panel or the switch. When we used the Warmlhy Yours switch it worked. My only disappointment is that the 300W unit I purchased is not powerful enough for an 11 ft ceiling. I did make a call for guidance and was advised it should be ample but it is not. It works and will help but it is not quite the full experience I was hoping for. The company has great response time, is considerate and helpful.

Mahdi was fantastic.

I made many measurement mistakes as I did demolition. Mahdi was patient, understanding, knowledgeable and helpful. I researched many companies and this is the best. I had questions about a previous install and Jeff was patient while I got the iinformation he needed to help me. Thank you for helping this Senior navigate the digital world.

Laurie was incredibly helpful in making my selection.

As well the product arrived shortly after purchasing.

Excellent web site, well designed and all necessary info and specs to make an informed decision.

Email and telephone calls were quickly answered by a REAL Person, who is friend and knowledgable.

Finally we installed the radiant heating system bought from Warmly Yours in our newly built 4-season sun room and it's working like charm!

It was easy to install, especially with the online videos and the layout instructions provided by the team at Warmly Yours.

Order arrived quickly and was exactly what I needed.

The timer switch is a must have to save the worry of turning the unit off. Works great !

Good service, good product.

Outstanding customer service.

All areas were covered: product selection, ordering, in stallation, troubleshooting, and warranty. It's nice to work with a company that stands behind the name.

Easy to contact and order.

Friendly service. Item I purchased works well.