In case the original mounting hardware included in your towel warmer purchase is damaged or lost, this replacement parts kit includes the items needed to install your Riviera Towel Warmer with a polished, stainless steel finish. The kit includes mounting brackets in a matching finish, as well as the wall plates, anchors, screws, washers, and other items, required to mount the Riviera Towel Warmer.
Customer Questions & Answers
No. The Towel Warmer is not only designed to keep your towels warm and dry but also to withstand the high moisture level in your bathroom.
WarmlyYours Towel Warmers require no more power than is generated from your standard 120V wall outlet. The Towel Warmer is a 'hard wired' device and all wiring is done through the wall. A separate power source is not required; power can be pulled from the nearest available source. The Infinity plug-in model requires that it be plugged into a properly grounded outlet located within 6 feet (1.8m) of the unit.
Warranty lengths vary depending on the model of the towel warmer, please refer to the Warranty card for more information. If the Towel Warmer is defective or damaged and it was not a result of misuse or misapplication, WarmlyYours will replace the Towel Warmer. The warranty registration card can be accessed from the individual Towel Warmer's Warranty Page and must be completed and submitted online to qualify for warranty coverage.
The package includes all the hardware that you will need to install the Towel Warmer. All you will need to provide are the actual tools necessary to install such as a drill and screw driver.
If you are unhappy with your Towel Warmer, please contact WarmlyYours Customer Service at (800) 875-5285 for assistance between the hours of 8:00am and 5:30pm CST, Monday through Friday. Please return your Towel Warmer in the original packaging.
The Towel Warmer is designed as a stand alone product and will add some warmth to the room. It is, however, the perfect compliment to your floor heating system as they will work together to transform your bathroom into a spa like retreat.
The average cost to operate the Towel Warmer is about fifteen cents per day, though this can vary according to the cost of electricity in your area. The quoted operational cost amount is based on the national average of ten cents per kilowatt hour.
The Towel Warmer will heat up to between 100 and 140 degrees Fahrenheit. It will not produce sufficient heat to injure you if you touch or brush up against it, though you should still exercise caution around the device. The Towel Warmers have a three to nine inch offset from the wall depending on which model you purrchased; the offset provides sufficient clearance to prevent any damage to the wall. You should also maintain a distance of four inches between the Towel Warmer and surrounding fixtures.
Weights vary based on design but typically range from 9 to 29 pounds. Even larger Towel Warmers will not be a problem when attaching to the wall. As indicated in the instruction manual, you just need to make sure that at least two of the four brackets are attached to a stud.
The WarmlyYours Towel Warmer is designed for everyday use. The programmable timer can be used to accommodate your lifestyle. If you want to have a warm, dry towel anytime, just program the timer to your desired "on" and "off" times. You can also use the manual function to turn the towel warmer on! There will always be a towel ready for your bath or shower. If you prefer to use the Towel Warmer only occasionally, just bear in mind that the Towel Warmer is designed to gradually warm towels over the course of a day and does work best when towels are left to hang for about 3 hours.
The Towel Warmers are designed to stay on at a relatively constant temperature to keep your bathrobes and towels fresh, warm, and dry. The programmable timer provided with the Towel Warmer allows you to program specific "on" and "off" times. However, should you need to turn the unit off for any reason, the timer features a main on/off switch. The Infinity Towel Warmer is designed with an on/off switch located at the bottom of the left rail (when facing the unit).
Each Towel Warmer comes with an instruction manual which fully explains how to install the device from start to finish. If you can hang a picture, you can probably install a Towel Warmer. However, you will need a licensed professional who is certified to do electrical wiring for the final hook-up.
TempZone™ Flex Rolls achieved an average rating of 5.0stars with 7 reviews by our customers.
Very pleased with our purchase. Warms up quickly - easy to install.
Derek Jamieson, TORONTO, ON on 06/02/2018
Very pleased with our purchase. Warms up quickly and was easy to install. Very prompt delivery.
Keep up the good work
Shea Construction , ST. LOUIS, MO on 10/17/2016
We have continually received great products and even better customer service through WarmlyYours. Your knowledge of your products and especially the help with layouts of warm floors is very much appreciated. Keep up the good work and we will continue to get our warm products, and warm feelings, from WarmlyYours.
This product looks great and gives me a warm towel every morn
David Berglund, Armonk, NY on 04/18/2016
This product looks great and gives me a warm towel every morning. We love it!
I recently purchased our first towel warmer for our redesigne
Paul G, Falmouth, Ma. on 11/20/2013
I recently purchased our first towel warmer for our redesigned bathroom. The Riviera has been just what I had hoped for. It heats up quickly. The design is sturdy and it looks great. I had to hire an electrician since it is hardwired in the wall along with the timer. I was able to setup multiple programs to turn the unit on and off to match our shower schedule. The only challenge was to figure out the optimal towel hanging strategy to get the most heat onto the towel. That was a bit of trial and error. I'm very happy with the unit, it has made a nice difference to the bathroom, the young girls love the warm towels!
Great product for the price. Good quality, easy to install a
Thomas Piano, Oakland, NJ on 01/04/2013
Great product for the price. Good quality, easy to install and works great!
We have a basement corner bathroom that is normally fairly co
Dave Thompson, Kitchener, ON on 09/20/2012
We have a basement corner bathroom that is normally fairly cool year round. This coolness keeps the towels from drying and made winter showers a bit chilly. Since installing our new towel warmer, not only are our warm towels a treat to use, the room itself is gently warmed as well. We have recaptured the "spa" feel in our ensuite bathroom thanks to the Riviera warmer and will recommend it to anyone considering an upgrade to their bathroom.
Sandy Jones, Bedford, PA on 03/22/2011
This a great heated towel bar! I love its sleek appearance in our new bathroom. It works perfectly to dry wet towels quickly. Also, we installed the optional switch to turn it off and on -if desired. I would highly recommend this model.