This is the second time we’ve purchased WarmlyYours system for a bathroom reno. As with our first experience, the service was outstanding and the product is performing beautifully.
Item Reviewed:The floor and shower bench system were easy to install and worked flawlessly.
Item Reviewed:The process was smooth and fast. Even though it was standard shipping, the items were delivered to the site in 3 days.
Item Reviewed:We have WarmlyYours in our guesthouse and are very happy. We anticipate installation in 4 to 6 weeks.
Item Reviewed:I’m a residential contractor and have installed several WarmlyYours floor heat systems. Great Sevice, Great customer service and all my customers have loved the systems I have installed
Item Reviewed:My contractor had no issues at all with the floor warming system. I called and spoke with Laurie a few times and she was helpful and polite every time.
Item Reviewed:Easy install and great customer service. Products are very nice an dmy customers lkve them
Item Reviewed:Troy from WarmlyYours was a pleasure to work with! Additional product arrived with the warm floor for a client, and he was happy to take part of the shipment back, no questions asked. Troy responded quickly and kept me informed for all steps of the order and return process.
Item Reviewed:Once again we have made another customer happy with and grateful for a WarmlyYours heated floor!
Item Reviewed:We took the bathroom down to the studs and subfloor and installed WarmlyYours floor coils plus two ceiling panels, plus fresh paint and floor quartz slabs. We are now sandwiched between two layers of warmth, which we really appreciate now that winter is here.
Item Reviewed:I called to get information and spoke to Jennifer. After reviewing all the information on your company I sent a drawing , with the help of your on line tools , planners and Jennifer all the components were shipped by the end of the next day.. All went as planned. And promised. Jennifer really knows your product and is an asset to your organization. It’s refreshing to know that companies such as yours still exist. We had delays in construction , the system has been installed now for a few weeks, for well and we are ver pleased with the performance.
Item Reviewed:Excellent customer service and technical support. Easy to install after consulting instruction manual and online videos. Thank you!
Item Reviewed:Our new bathroom floor is warm and comfortable. The installation went smoothly and the instructions were spot on.
Item Reviewed:I was able to make an educated guess about which product to choose from just the website, the WarmlyYours team was able to dial it in and turn around recommended layout drawings in just a week, pick up comments in a few days. Jessica S. followed up regularly with me and was able to get everything to the GC as soon as they needed it. A great process so far.
Item Reviewed:Mary was extremely helpful and guided me to all the products I would need. Great service and great products!
Item Reviewed:Great customer service and support from Jenn. Knowledgeable understanding, and patient.
Item Reviewed:My installer liked the concept and looks forward to working with this in the future. So easy to install!
Item Reviewed:Great product. Easy to quote, easy to order and arrives quickly. Staff is always helpful. Most important, our customer loves their new heated floor!
Item Reviewed:The designer did not listen to my instructions. I told the salesman that the floor was highly insulated below the subfloor and that the vinyl covering had a temperature limit of 85 degrees. He specified your hottest possible arrangement for the floor size. (Three inch spacing with 3.7 watt wire and very narrow areas at the edge.) It should have had 4 or 5 inch spacing with your cooler 3.0 watt wire. ) I did not catch it until I had it for a while and was very bothered that it was too hot. Eventually I had to send it back and order a much shorter wire.
I'm sorry, we no longer stock the older-style 3 watt cable in a size that is required for your space. We apologize if there was a mixup in our discussions with you. We have historically had very good results with 3.7 watt cable spaced at 3" for enclosed porches. Enclosed porches are usually subjected to high amounts of heat loss, even if the floor is well insulated. It is better to have plenty of BTUs with some to spare than to not have enough. The thermostat that you purchased comes with a floor sensor. With the floor sensor installed in the floor, the thermostat can be set to limit the actual floor temperature to a specific temperature. This "Floor Limit" can be set to any temperature that you desire, or is required by the flooring manufacturer. The floor temperature will not exceed the value you enter, whether the wire is spaced at 3" or 4". We have found that 4" wire spacing works well in a second floor room with a heated room below, but may not have enough output for an enclosed porch. We rarely, if ever, quote 5" spacing because of "striping" of the heat which can result in cold spots in the floor. In the end, we always design a system that we believe will consistently deliver a great result. Thanks for your feedback, we appreciate it.
I installed this for a small bathroom, 50 sq feet-it has always been cold since it's over a garage. The instructions are very good and all the materials are excellent. Almost perfect except for two small items. 1. The wiring kit should include the conduit elbows, 1 for the cold lead cable going to the box and 1 other elbow for the floor sensor. Since the kit has everything else, would be helpful to add these two small items. Nearly every installation will require using elbows to protect the wires when they make the turn from the floor up to the box. 2. The instructions for the floor heating kit should mention something about making sure to check the instructions for the self leveling compound before laying the wires. In my case, I had laid out the wires on tile following all the instructions in the heating kit, then I bought the self leveling kit compound and realized that I needed to scarify the old tile, and then prime the floor. Then I had to lay the wires back down again. I know, probably user error, but it would be helpful to add something about checking the self leveling compound instructions BEFORE laying the wire for the heating system. Other than that, it's a great system that I think will do well during the cold winter months. TIPS for installers: 1. I used duct tape to hold the wires down reinforced as much as possible with Zip flashing tape. The duct tape failed on the SLC pour in a couple of spots, use Zip tape instead next time. 2. I bought a spare floor sensor and laid it in the floor but didn't wire it. If the current one fails, I only have to cut a hole in the drywall and run it up to the box, don't have to dig up the floor.
Item Reviewed:This product is wonderful. It was easy to install, especially with the line monitor, so that you are always sure you haven't broken a line. The controls are intuitive and easy to operate. I'd put this in another room, for sure!
Item Reviewed:They verified my order before I ordered the products so i got what I needed. Speedy delivery as well
Item Reviewed:I wanted to remodel my master bath which already had a WarmlyYours heated floor system installed. Since I was replacing the tile flooring, the old system had to be taken up and a new one installed. Mary was great in helping find the previous layout from the original installation and create the updated layout. Mary and everyone else in Tech Support was incredibly helpful and worked with me and my contractor to get the layout right and installed properly. On top of all that, they gave me a great discount as a previous customer upgrading to a newer system.
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