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IP-EM-FLX-WHT-0300-CW Frequently Asked Questions

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Frequently Asked Questions

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The heater is very hot during use (up to 120° C or 248° F).

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Radiant heat travels through air, and typically heats up objects closer to the panel first and then the rest of the room later. Infrared heating from the panel can be easily detected from about 3-4 feet. Ideally, the radiant panel should be aimed onto the area with more use, since that will be the surface that will warm up first.

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Only the Ember Flex radiant panels can be mounted from the ceiling and they come with all of the necessary hardware to accomplish this.

None of the radiant panel heaters from the Ember Glass or Ember Mirror lines can be mounted from the ceiling.

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The startup heating time for this infrared heating system is approximately 5 to 10 minutes. However, your room will not feel warmer immediately because the cold objects in the room (furniture, walls, ceilings, floors, etc.) need to warm up first. Once these surfaces are heated via infrared heating, the warmth will spread throughout the room.

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If you have a room with "average" insulation levels, take the square footage and multiply it by 7 or 8 watts per square foot. That will provide a good estimate of the watts needed to heat that space.

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The heat conductor is carbon fiber pressed in an epoxy ceramic resin.

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Verify 120V power at the connection of the panel to the circuit at the junction box in the wall (for hardwired connections), or at the outlet (for plug-in connections). Each Ember heater has a built-in safety switch that turns off the heating element automatically if it overheats. By unplugging or disconnecting the unit and waiting for about 10 to 15 minutes, the safety switch will reset automatically and the unit will be operational again.

If you experience additional issues, please give us a call at 1-800-875-5285.

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Radiant panels using infrared heating can get very hot on the surface (up to 248° F). For safety, it is recommended that your radiant panel be mounted out of the reach of children.

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Radiant heat travels through air, and typically heats up objects closer to the panel first and then the rest of the room later. Infrared heating from the panel can be easily detected from about 3-4 feet. Ideally, the radiant panel should be aimed onto the area with more use, since that will be the surface that will warm up first.

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We do not have a Radiant Panels Running Cost Calculator.  However, this can be determined easily by taking the panel’s wattage, dividing it by 1000, and then multiplying the result by the local kW/hr cost – then take this hourly cost and multiple by 730 hours to get a monthly estimate.

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The power box, where the cord starts, is located at the lower-middle part of the panel (for vertical mount) or left-middle (for horizontal mount). See additional images in the product's image gallery.

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Yes, they are cTUVus Listed.

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Yes.

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No, the Ember radiant panels are not designed to be controlled with a dimmer.

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Radiant panels can be installed in bathroom if they are far enough away from water sources. These units are not allowed in any shower or tub enclosure. Make sure that the infrared heating system cannot be touched by any person who is in the bath or shower. Please install in accordance with local electrical code requirements.

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No, radiant panel heaters are designed and rated to be installed outside of a shower or bath enclosure.

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The heat conductor is carbon fiber pressed in an epoxy ceramic resin.

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Yes, Ember infrared heating panels produce the best and most efficient FAR infrared rays (FIR). Ember panels convert electrical energy into heat with nearly 100% efficiency. A special coating on the surface is optimized so as to achieve maximum heat dissipation in the wavelength range from 7 to 10 microns.

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The startup heating time for this infrared heating system is approximately 5 to 10 minutes. However, your room will not feel warmer immediately because the cold objects in the room (furniture, walls, ceilings, floors, etc.) need to warm up first. Once these surfaces are heated via infrared heating, the warmth will spread throughout the room.

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Panels are not designed for painting/drawing over, such use will void the warranty of the product.

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Panels installed in a bathroom should be installed in compliance with your local electrical code, or at least 2 feet away from the perimeter of a wet area (shower or bath enclosure).

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Far infrared is beneficial to the human body because of how deeply it can penetrate into the body.

Generally, FAR infrared may help to:

  • Increase local circulation
  • Improve metabolic rate
  • Speed the recovery process
  • Improve cellular oxygenation
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EMBER panels send out infrared radiation only on the front side. Make sure that there is a minimum distance of 10 inches between the front of the panel and any objects.

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The Ember panels supply Far IR Rays. The best and most efficient spectrum for heating is the C Spectrum (Far IR rays, 6 to 10 microns). EMBER panels produce 99.82% of its output in the C-range and more than 90% of it in the optimum spectrum of it (6 to 10 microns).

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