Great product. Easy to quote, easy to order and arrives quickly. Staff is always helpful. Most important, our customer loves their new heated floor!
Item Reviewed:The designer did not listen to my instructions. I told the salesman that the floor was highly insulated below the subfloor and that the vinyl covering had a temperature limit of 85 degrees. He specified your hottest possible arrangement for the floor size. (Three inch spacing with 3.7 watt wire and very narrow areas at the edge.) It should have had 4 or 5 inch spacing with your cooler 3.0 watt wire. ) I did not catch it until I had it for a while and was very bothered that it was too hot. Eventually I had to send it back and order a much shorter wire.
I'm sorry, we no longer stock the older-style 3 watt cable in a size that is required for your space. We apologize if there was a mixup in our discussions with you. We have historically had very good results with 3.7 watt cable spaced at 3" for enclosed porches. Enclosed porches are usually subjected to high amounts of heat loss, even if the floor is well insulated. It is better to have plenty of BTUs with some to spare than to not have enough. The thermostat that you purchased comes with a floor sensor. With the floor sensor installed in the floor, the thermostat can be set to limit the actual floor temperature to a specific temperature. This "Floor Limit" can be set to any temperature that you desire, or is required by the flooring manufacturer. The floor temperature will not exceed the value you enter, whether the wire is spaced at 3" or 4". We have found that 4" wire spacing works well in a second floor room with a heated room below, but may not have enough output for an enclosed porch. We rarely, if ever, quote 5" spacing because of "striping" of the heat which can result in cold spots in the floor. In the end, we always design a system that we believe will consistently deliver a great result. Thanks for your feedback, we appreciate it.
I was going to use a competitor's product, but every place that 'carried' it I also had to order it. Since the tile guy was coming over on a specific date I needed to make sure everything was in place, & based on experience I couldn't trust Lowe's or HD's site when it said it would come in by a Wednesday of the week needed. I called WarmlyYours, they confirmed that they had all the items in inventory & could ship the same day. I texted the bathroom plans and later that day they got back w/ the design and a quote. I ordered it that Friday afternoon, and was shocked that it showed up at my door the next day-Saturday. Everything went as stated. Very nice when facing delays w/ so many of the other items in our project.
Item Reviewed:They verified my order before I ordered the products so i got what I needed. Speedy delivery as well
Item Reviewed:Adding the radiant heat to our bathroom floor was the best improvement we have done in out house in years. It changed our late night winter trips to the bathroom. The floor was always freezing and even stepping out of the shower was a shock to the senses. Now its a pleasure to feel the warmth. The customer support is very helpful and thorough which is rare today. I had a condition where the floor would not go above 83 and I assumed there was a problem with the install. I spoke with a rep for a long while about this problem. An hour later i received a call advising me to check if the thermostat was set to laminate flooring instead of tile. It was. Problem solved. I highly recommend WarmlyYours if you are considering radiant flooring.
Item Reviewed:The floor heating cable was simple to install and works great. Troy’s customer service was awesome as always and the turnaround time on his floor layout was very prompt. Delivery of the heat cable and thermostat was very fast also, only took a couple days.
Item Reviewed:Super attentive and responsive. WarmlyYours works terrific heating my natural stone floors throughout my kitchen. Mary is top notch!
Item Reviewed:Great stuff. It is my second order. Worked as advertised. Great customer service.
Item Reviewed:I recently purchased a floor heating system and was not surprised one bit. The consistency in quality of WarmlyYours products and customer service is unmatched. I have been purchasing their products and working with Tech support for 14+ years and could not be happier. The best!!!
Item Reviewed:When I renovated the first bathroom I installed a heated floor. Loved it so much she wanted the second bathroom to have the heated floor. One day I will have it in mine!
Item Reviewed:The installation was straight forward. The instructions were to place the heat sensor 2" from the heating cables. However, we used the standard 3" configuration so it was only possible to achieve a 1.5" separation. I'm thinking this may be the reason we can't achieve a comfortable heat setting for the system. Will still try to modify the settings to get it to work properly.
Item Reviewed:This was easy to install and works great. My floor is at a constant 77 degrees. The customer support was very friendly and helpful. I would certainly buy this again.
Item Reviewed:Home remodeling business is never easy. As much as we can, we try to surround ourselves with companies and trade partners we can trust and will have our back. That is exactly why we've been using WarmlyYours exclusively for many years now. They provide quality product as well an exceptional customer and tech support. We are grateful to have such partner in WarmlyYours!
Item Reviewed:I had no experience installing electric radiant heating in a concrete slab, but with great advice and excellent install instructions I was able to install the cable, connect the thermostat and the system worked first time. The WarmlyYours team made it all possible by providing a drawing of where the heating cable is to be routed and all other installation instructions. Even when I made changes the WarmlyYours team quickly provided updated drawings and instructions. There is no better place to go for electric floor heating than WarmlyYours.
Item Reviewed:I love the floor heating from warmlyyours. It was easy to install, the thermostat is easy to handle and overall service from the sales team was excellent. Promptly responded when I had any questions. Lots of information was available over the internet. As well I liked the fact that a technical team send me an email asking me if I needed any help before I even started the project. Instruction how to install are clear and easy to read. I would have loved to give them a 5 star rating but can only give a 4 star as we were a little confused regarding the length of the cables we needed. The drawing and actual size did not match. But Troy and his team were eager and fast to fix the problem. We tried to figure out how much cable we need for each room but the instruction " how to figure it out was really difficult for myself and my contractor who deals mostly with Nuheat ( with them you get a cable/ squarefoot table to see how much you need. I know that it varies but it gives you a better idea ) My contractor loved the little gadget which was send with the order to check if the cable is properly connected. But I thought it was overkill to send me the same gadget for each room . One would have done it and we would have saved a little money and waste. We used an master electrician to connect the system to make sure everything is done in order. Overall I would highly recommend the product. So far so good it works like a charm and it seems to put out the heat we need to be toasty. Thanks WarmlyYours :)))))))))
Item Reviewed:After numerous construction delays, we finally got the heating system installed AND connected. It works fantastically well! We installed it in a 480 sq ft 'guesthouse' in southwest Virginia. This past weekend was quite chilly (low was in the low 40's and the floor kept the temperature right at 74 degrees). We LOVE this product. The company is great to work with.
Item Reviewed:The complete drawing supplyed is complete and contained all information needed for the DIY installation that i made. The installation was easy and the material included in the kit fitted very well. This system was replacing another one and by instaling as per the recommandation the new system is more powerfull and heat-up more rapidely than the older one. They follow up after the installation, good service. Very good experience, i look forward to make another installation with this company
Item Reviewed:I work with Mary and she is extremely knowledgeable and pleasant to work with. On top of that the products are top of the line and easy to work with. The assistance they supply (which is hardly needed) is outstanding. I would highly recommend WarmlyYours product.
Item Reviewed:Perfect fit membrane, easy to follow layout and wire is protected within the membrane.
Item Reviewed:I do many bathroom jobs as I am a general contractor. I always use your products because they are the best! The technical services are the best. My salesperson ( Mary Godawa ) is a professional, individual who is a very helpful pleasure to deal with!
Item Reviewed:I've used WarmlyYours for many years. The system is so easy to use and quick to install. It has worked well with all my clients.
Item Reviewed:Couldn't have asked for better service. Jennifer worked with me on my project, right from the very first quote and while a lot of things changed through the course of the project, I had excellent support all along, accommodating all the changes and providing prompt support all along. Even with returns that I had to make unfortunately, Jennifer and the team were fully understanding and prompt with the transactions. One of those rare companies that seem to value customer satisfaction more than just making money on each customer in the short run. I plan to install heating in other rooms in the near future and I will undoubtedly make the first call to Jennifer at WarmlyYours.
Item Reviewed:Great support, price and outstanding documentation including installation guide (visual and instructions).
Item Reviewed:As a remodeling contractor I especially appreciated the very personalized customer service that my rep Mary provided me, from design thru installation, including having to make some changes on the fly.
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