This has been a wonderful addition to our finished basement. This is the only source of heat in the room and it feels amazing. WarmlyYours.com has an excellent website. Qualified personnel assisted on the telephone. Ordering was easy and the product arrived as promised. Installation instructions are excellent and the product is very easy to work with.
Mary is great and I have a lot of confidence in the product. I try to use it in every job...
I was very hesitant at first to use this system because of past problems with other electric floor heat systems. But my sales rep Mary was exceptionally helpful and accessible by phone and email. She guided me and answered all my questions efficiently. She also helped me redesign the wiring layout quickly and effectively due to some changes in our layout. I'm very happy with this system and will definitely use the WarmlyYours Floor system again on my next project.
I was browsing product as I had wire but wasn't sure if I had everything, I received a call from Troy asking me if I needed some help. I was amazed that he called, i needed help but was afraid to speak with a rep in case they wanted to upsell me. My cable was too long, he offered me a huge discount seeing as I had purchased the wrong size ( from Costco not direct) . I ordered and picked it up the next day, i have never had a vendor call me to see if everything was OK and then provide a discount for something that I messed up. I have installed WarmlyYours in 3 of my rooms, cant see me switching to another vendor..
Great experience from designing it to receiving the materials. Installation wasn't all that difficult but some of the directions were a little confusing. Overall the floor is warm and wonderful!!
simple and fault free design
There are so many companies who do OK for customer service, but WarmlyYours goes above and beyond the traditional found today. Their products are great and customizable, warranty very honourable, shipping has many options for price and speed. Been my "go to" floor heating company for 4+ years
I ordered the TempZone Cable package. The sales representatives name was Troy. He answered all my questions prior to placing the order and even suggested additional install advice. The complete packaged arrived with 2 days. No parts were missing or damaged. Installation was a breeze. I consider myself a somewhat handy man and found the install instructions to be 100% beneficial and easy to follow. The heated floor package was to be installed in my ensuite washroom which would then be covered with self leveler followed with ceramic flooring. Though there is a ¾ inch transition from the bedroom to the washroom, we had carpet installed in the bedroom and so the transition from each room is hardly noticeable. Both my wife and I are enjoying the heated ensuite. I would certainly recommend this product and company.
Finished the installation yesterday with nSpire Touch Thermostat and TempZone Cable. These are quality products, documentation is extremely well done and people at WarmlyYours are there to help. I am very satisfied with this purchase, will use again in the future and I definitely recommend it.
I've been dealing with Troy for about 5 years now and he always has my back. What a pro.
as always, prompt professional service! thanks!
I worked with Jenn West and she is extremely professional. From start to finish, she makes the whole process simple and easy. The product is great to work with and if you ever have questions, customer support is great as well. Highly recommend.
high quality items, simple to install on many floors and prelaid mats like ditra.
Been using WarmlyYours products as an electrical contractor in Ontario for many years and have been 100% confident in all of their items being well packed, shipped fast, and high quality. I have never had one trouble or customer complaint.
The bathroom floor is wonderfully warm.
We've been using WarmlyYours products exclusively for all of our bathroom renovating projects. Superb customer service! Quick and always on-time shipping. Easy accessible tech support. Thank you team "WarmlyYours"!
all good as usual
I'm couldn't be more pleased. From the very first email to the end product, customer service is top rate. Installation was a breeze.
warm floor went in on May 1st and went smoothly. The inspection passed--- seems to be working well. Thanks for the follow up.
Troy was a great contact for getting my order sorted. Easy install. Love the product.
As a remodeling contractor, we’ve been using WarmlyYours for years. The sales and specification process is smooth and fast, installation is a snap and it’s reassuring to know that the support team is there should you need it.
Pedro was a great help - design turn around was quick and very detailed. Thank you.
Mary is extremely knowledgeable & helpful with selecting the correct product. Purchase transaction was as smooth as possible.
This is the second purchase of in-floor heating from WarmlyYours we've made over the last four years and we are extremely pleased with the results. We live in a cold climate but like to keep warm. And thanks to this heating system, we do! Customer service has also been outstanding. Thank you!
As normal, Pedro and staff we're A+ to work with. I'm very appreciative of their attentive service...