Customer Reviews

I have had to replace my thermostat twice.

The first time before I even used it. The second after a few years. So when my floor failed again and the readings looked good it looked like the thermostat again, so I replaced it again, but this time it did not fix the problem.

Fine product.

Easily installed and easy to program and use.

Thermostat was easy to install and works great!

Many thanks to Chad Braker for his assistance with this order, and I would recommend WarmlyYours to all of our friends.

One word, Awesome.

The thermostat for this device could use a back light and is a little overly complicated with buttons and esoteric pictographs. It's not very intuitive and I managed to lose the English instructions (Good thing I know some Spanish). Clearly an off-the-shelf part as opposed to a dedicated device for towel warming. Probably the only weak link in my heated floors/heated towel rack order.

So far so good.

A lot of buttons and I didn't notice the wings for the extra buttons at first, but the instructions are pretty clear.

We love our Infinity Towel Warmer.

We have the built in option and it looks fabulous. It took a bit to figure out the programmiong instructions (mostly how to turn on the appliance), but once that was behind us, every morning we have toasty towels waiting for us. I love the ability to easily turn off for extended away time. My kids are begging for one in their bathroom.

I'm still early in the learning curve and attempting to find the best setting for our schedule and the room.

My initial finding that the unit does not have a battery back-up and will require to be reprogramed each and every time there is a power outage is a minus.

I had a customer have me replace his thermostat since his went bad.

It came from a local electrical supply house and cost more than mine that I got from you, and they are the same brand. Glad I bought from you.

As an electrical contractor, I've installed several heated floors from various suppliers.

Thought I'd try your product in one of my own homes because of the price. The tile installer was quite pleased and so am I.

I was pleasantly surprised at the level of control supported by the SmartStat.

Because there is so much control, it takes a while to set up the program. It would be nice if there were shortcuts to set every day, or all weekdays, or weekend days the same and then go in and edit the exceptions (if any).

This thermostat works great for me.

I especially like the feature that lets you set a time and a temperature and the thermostat figures out when to start warming up to be at temperature at that time (although I didn't realize at first there is a dip switch that needs to be toggled to activate this feature).

Set it last night for the first time and woke up to a warm floor so we could make coffee barefoot!

Just got it installed a week ago.

I like the new LCD display. It's clean, clear and easy to read. Programming is a snap as well as setting the program on/off time and temps. One concern I have is with the separate doors that cover the controls. I'm concerned they will easily get broken if not closed tightly or if accidentally are brushed against while walking by. Other than that, I'm looking forward to warm tile floors this winter.

Very easy to program and works great.

Nothing better than waking up to a warm bathroom floor.

Simple to install.

Works well.

The first thermostat that was sent with my original order proved to be defective.

After testing on my own for two days, I finally called the WarmlyYours Service Rep. I could have saved a lot of time contacting them first. he Customer Service Rep was very professional and helpful. It took about 20 minutes to run all of the tests. It was evident that the thermostat was defective. A new thermostat was sent to me and installed. It works fine. Easy to program, good instructions and support. I don't have a problem with it.

The installation went very well, all the Ohm readings were within the acceptable range.

My customer is pleased with the end product.

Simple to install, great customer service!

Exceptional product, so easy to install.

I installed WarmlyYours in my basement home theatre area and office area on a concrete slab and under laminate flooring.

The system was easy to install and works so well I recommended it to my brother. The only issue is that the electrical supply cords to the mats were thicker than the laminate underlayment so it required renting an electric jack hammer and creating trenches wherever the supply cords ran so that the laminate floor would lay flat. I was expecting a ribbon type of supply cord which would match the thickness of the Environ II.

We just love the towel warmer.

Ours is hardwired and we simply use the on/off switch. The technical client service is also excellent. Would recommend this product anytime.

Thermostat works fine and is logical to use and program.

Instruction manual is well written. Two negative items to report - There are four wires to connect but only three connectors were provided. You recommend using a double box with a mud ring but the thermostat will not fit into the mud ring! There is a step in the housing at the bottom that prevents it from going in all the way.

This is a great thermostat with a lot of features and flexibility.

You can set it to stay at one temperature or take advantage of the programming options. The controls are fairly intuitive and the thermostat is slim and aesthetically appealing. The display dims automatically when not in use.

No comment left