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Customer Reviews

See what our customers are saying about their experience with WarmlyYours radiant heating products and support.

4.88
Based on 2,720 reviews
Rating Breakdown
5
(2,482)
4
(194)
3
(23)
2
(8)
1
(13)
2,720 customer reviews

Great service and friendly helpful people.

I put a WarmlyYours heating mesh under my marble tile floor in our bathroom over a decade ago.

It has been reliably keeping us warm through cold upstate NY winters for all that time. Back when I purchased it I remember the customer support was excellent and responsive. I’m sure they have come a long way since then.

Good company to deal with-very responsive; good products.

Working with Warmly Yours was an excently decision on my part.

Their Customer Service team was 2nd to none. From my very first phone call they were responsive and helpful. They provided the layout for my project, reviewed all the different options with regards to the equipment, and provided excellent technical support during my installation. My heated porch stoop has worked perfectly since day one.

I have an older home built in the 30’s which I completely renovated and out an additional on.

I always had a problem with ice build up in the roof valley where the new addition met the old (not properly ventilation) roof. Warmly Yours finally made a heating cable that could be used on steel roofs. So far I’m coming up on the 3rd winter and it solved my problem! I just run a single cable up one valley and over the peak on down the back valley and it clears the way for the melting snow to leave without turning to ice buildup. Only problem I had was a few of the glue pads let go the first year and I had to get up and replace them. It was fairly expensive but it works better than anything I’ve tried before and I’m happy with the results and customer service.

Every thing has been working great

one of my favorite things in this old house, especially since it's up in the chilly climes along lake michigan, just north of chicago, is the toasty warm floor in our bathroom.

i have been known to curl up on the floor with a book, and nothing warms me for bed more than standing barefoot on the tile floor before sliding between the sheets. it's nearly 20 years later and still going strong. not a single complaint!

Very helpful when our controller went out

excellent service.

walked me through everything i needed to do to successfully repaied my system

Ordering our new bathroom floor heating thermostat was quick and easy.

However, linking and programming it to my phone was more challenging than it should have been. It should be a shorter and more simple process.

Installed the WarmlyYours radiant heating system under a heavy travertine large format tile.

It was a wonderful system with intuitive controls. Definitely would do it again on a bathroom remodel.

I have have had a 15 year relationship with Warmly Yours that has been unreplicable.

The customer service is excellent.

Great product works flawlessly

Warmly Yours jumped to help me when my thermostat malfunctioned and provided me with a replacement and technical support for the electrician who reinstalled it.

I would use their products again in a heartbeat.

I needed new thermostat for my kitchen floor heating system that was over 20 years old and they were able to match me up with a compatible model.

It was shipped and when I received it I found it to be damaged. I called customer service and they sent me a new one expidited shipping and I easily installed the new one. We love the warm floor in our kitchen every winter season, it was one of the best investments weve made in our home. If and when I need another heated floor system I will be using WarmlyYours. Thanks Neil and Kathi

Radiant heat is great, so much better than forced air.

On a cold morning warm floors are awesome. Warmly Yours has been great to work with… we are on our 4th floor!

Warmly Yours is everything I wanted and needed for my floor.

Thank you

If my warm floor ever quits, I will tear up my tile to replace it.

I love it so much. It has been down since 2009 and works like a charm. A few years ago I thought there was a problem. I spoke with customer service and I bought a new controller. Well, turns out I didn't need it, it started working after I reset it. I have kept the controller and still don't need it. My only regret is I didn't put it in all or part of my kitchen under the tile. It makes the winter mornings so much nicer.

Good Company

We have had underfloor heating in our primary bathroom for 13 years.

It continues to provide us with warm heat on cold winter days (and the rest of the year too). We never turn it off. Excellent product.

Very professional and very knowledgeable staff

Very pleased with my purchase of stair treads.

The products are affordable, easy to install and the customer service has been very helpful and responsive.

I purchased heating pads for a very small bathroom (3 x 4) and Lyn, my sales rep, was very patient and gave me all the information I needed for my purchase and installation.

Good customer service like that is hard to find these days, so it was really appreciated.