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Customer Reviews

See what our customers are saying about their experience with WarmlyYours radiant heating products and support.

4.88
Based on 2,714 reviews
Rating Breakdown
5
(2,477)
4
(194)
3
(22)
2
(8)
1
(13)
2,714 customer reviews

Their customer service and technical service availability 24/7 is nothing less than superb.

I wasn't so happy that a tech told me to tape their mats in place on the Cerazorb until it was covered with self-leveler (they had a tech review the job with me prior to installation which was a nice service if the tech knows what they are talking about). Do NOT do this as it caused nothing less than a mess during pouring. But, I got the floor in and all works - just wish I could have saved the 3 hours of extra work fixing tape and corners that surfaced through the leveler.

Their customer service and technical service availability 24/7 is nothing less than superb.

I wasn't so happy that a tech told me to tape their mats in place on the Cerazorb until it was covered with self-leveler (they had a tech review the job with me prior to installation which was a nice service if the tech knows what they are talking about). Do NOT do this as it caused nothing less than a mess during pouring. But, I got the floor in and all works - just wish I could have saved the 3 hours of extra work fixing tape and corners that surfaced through the leveler.

I installed two 25' rolls to meet the room requirements as mapped by W.Y.'s.

I did have a problem finding a laminate floor to install over the electric heat mat as there are not many manufacturers that authorize the install. W.Y.'s helped me find a brand. Basement floor warm now, ready for winter.

I have been a customer with WarmlyYours for about a year now, and i wanted to compliment the amazing products and customer service.

Customer Service Representative, Troy, has been so helpful and prompt, it makes ordering a breeze

I have been a customer with WarmlyYours for about a year now, and i wanted to compliment the amazing products and customer service.

Customer Service Representative, Troy, has been so helpful and prompt, it makes ordering a breeze

I installed the warming system yesterday and it laid out exactly as designed, with a few loop modifications.

It was tested and is running perfectly. I am installing tiles tomorrow so once in we can turn it on to feel the warmth.

I installed the warming system yesterday and it laid out exactly as designed, with a few loop modifications.

It was tested and is running perfectly. I am installing tiles tomorrow so once in we can turn it on to feel the warmth.

Ordered one day and picked up the next day.

No waiting. Troy is a real pleasure to work with. He followed up the next day to ensure everything was going well. Great company and product.

The product was very easy to install.

If there is one glitch it is the electrical connection inside the mat. While the mat is only 1/8 inch which I love the connection is double that. I am doing the tiling tomorrow so we see if it has any bearing on the tile install. I will definitely use this product again.

The product was very easy to install.

If there is one glitch it is the electrical connection inside the mat. While the mat is only 1/8 inch which I love the connection is double that. I am doing the tiling tomorrow so we see if it has any bearing on the tile install. I will definitely use this product again.

I work with Mary and she is extremely knowledgeable and pleasant to work with.

On top of that the products are top of the line and easy to work with. The assistance they supply (which is hardly needed) is outstanding. I would highly recommend WarmlyYours product.

I work with Mary and she is extremely knowledgeable and pleasant to work with.

On top of that the products are top of the line and easy to work with. The assistance they supply (which is hardly needed) is outstanding. I would highly recommend WarmlyYours product.

I work with Mary and she is extremely knowledgeable and pleasant to work with.

On top of that the products are top of the line and easy to work with. The assistance they supply (which is hardly needed) is outstanding. I would highly recommend WarmlyYours product.

Follow the instructions and it’s very easy to lay.

I work with Mary and she is extremely knowledgeable and pleasant to work with.

On top of that the products are top of the line and easy to work with. The assistance they supply (which is hardly needed) is outstanding. I would highly recommend WarmlyYours product.

I work with Mary and she is extremely knowledgeable and pleasant to work with.

On top of that the products are top of the line and easy to work with. The assistance they supply (which is hardly needed) is outstanding. I would highly recommend WarmlyYours product.

I work with Mary and she is extremely knowledgeable and pleasant to work with.

On top of that the products are top of the line and easy to work with. The assistance they supply (which is hardly needed) is outstanding. I would highly recommend WarmlyYours product.

Thermostat is touch control and very easy to use

Very good service Thanks Roy

Perfect fit membrane, easy to follow layout and wire is protected within the membrane.

Perfect fit membrane, easy to follow layout and wire is protected within the membrane.

Perfect fit membrane, easy to follow layout and wire is protected within the membrane.

So happy with my purchase from WarmlyYours.

Their customer service was so quick to answer questions and help with anything I needed. I installed the heating cable system under a tile floor in my laundry room and it was so simple! Can’t wait to redo my bathroom and add heated floors there now!

Best product I have every bought for this type of system.