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Customer Reviews

See what our customers are saying about their experience with WarmlyYours radiant heating products and support.

4.88
Based on 2,755 reviews
Rating Breakdown
5
(2,511)
4
(198)
3
(23)
2
(8)
1
(15)
2,755 customer reviews

I have been using your product for years with no problems.This time I had a different type of installation with these TC-Strip- PC cable fixing.

This is not a very good type of fastener. Does not hold the cable very well and when fastening to the floor it does not hold down well

Ordering was very simple as I was helped through the process.

Product is very easy to navigate and set up. Works great.

I have been using your product for years with no problems.This time I had a different type of installation with these TC-Strip- PC cable fixing.

This is not a very good type of fastener. Does not hold the cable very well and when fastening to the floor it does not hold down well

Received the replacement thermostat quickly and got it installed.

Same footprint as the one from over 10 years ago. installation went smoothly. Floor has never missed a beat since then.

high quality items, simple to install on many floors and prelaid mats like ditra.

very simple controls and easy to use.

quality product I've been using for years

I bought a new thermostat for my heated floor system.

They helped me find the right thermostat and it was on sale.

I am on my second floor heating system with WarmlyYours as the provider under my contractor's recommendations.

Best decision ever both times: Quick & friendly sales, service, and delivery; Nice choice of controllers with attractive displays easy to use. I can't live without my warm floors (really) and WarmlyYours is a great company.

Worth the extra money for the WiFi

My contractor and I both were thrilled with the ease of installation, light weight and R value.

We put it under tile. First glued it to plywood with special product then placed thinnest, then put a NuHeat floor mat over, then more thinnest and tile on top. Next week we will install over cement floor with NuHeat mat and engineered wood on top.

We are Very happy with your Floor heating system

We are Very happy with your Floor heating system

Our towel rack fell off the wall.

My wife wanted a heated one. These had better reviews than others. It arrived quickly, my electrician had it installed in an hour and modified the light switch to turn it on and off. Works well and we are very pleased.

The bathroom floor is wonderfully warm.

The floor was easy to install and works well.

We had lots of questions and they were answered quickly and fully. The only problem we had was with ordering the mats. The size we were quoted on wasn't available when we ordered within a short time frame and we had to redo our design.

We had to return the first warmer we bought due to some manufacture defect.

The process was easy and convenient. The communication all way through was managed very professionally. Special thanks to the account Manager Pauline Leprozo.

I called and spoke to a salesperson who suggested the model that would replace my old thermostat.

I offered to drive out to the office, but was told that they can drop it in the mail before closing. It arrived at my home the following day. I had it installed and it worked perfectly. In addition, it is a much nicer looking device than the one it replaced. I even got a follow up call to make sure everything was satisfactory. The customer service and the product were both outstanding.

very good communication with my salesman

very good communication with my salesman

Excellent; install guide, cautions, how to videos.

Everything works great! My only suggestion would be to flatten the connection and insulation materials at the heating element/cold lead, as this creates a hump and requires a much thicker bed of thin set under the heated floor. My floor had thickness requirements for a door opening radius and drainage.