How To Control Your Towel Warmer
There’s no argument—heated towels just make the morning easier. But your customers will always have questions about towel warmers, like “How do I turn it off and on?” How you answer this question can make or break a sale.
Hello and thank you for joining us. I'm your host, Scott Rosenbaum, Technical Support and Engineering Manager here at WarmlyYours. December is a good time to talk about towel warmers, and we're here to do just that. During the winter, most of us are trying to escape from the cold, and we have all experienced the shock of stepping out of a pleasant shower or bathtub into the unwelcome cold air. A heated towel can make all the difference in the world. WarmlyYours Towel Warmers will pamper you, and just like that, you'll start your morning smiling, even though the weather outside is hostile.
Now it's a no-brainer that most people prefer heated towels during the winter. However, it's normal to have a lot of questions about them. How does my towel warmer work? How can I control it? How do I know the temperature is going to stay where I want it to? We frequently receive questions like these, and we're going to cover all these inquiries today. You can also submit your own questions at any time during this webinar by using the Q&A function located in the bottom right corner of your screen. We'll answer those questions at the end of the session.
First, we want you to see with your own eyes how easily towel warmers work. This is how a Metropolitan Towel Warmer operates under normal conditions. We use one of our favorite tools, a thermal camera, to see exactly how it heats up. The yellow areas indicate the warmer spots, and at the end of this time lapse, the towel warmer is working fantastically, with the towel warm and ready to use. As you can see, towel warmers perform exactly as promised, making them a great addition to your lifestyle. We made sure that our stainless steel towel warmers will not only make your mornings easier but also more enjoyable while improving the look of your bathroom's decor.
There are two types of towel warmers: hardwired and plug-in. As the name indicates, hardwired models have wires that are permanently connected to the house wiring without a plug. If you prefer to have all your wires hidden, the hardwired options will be your preferred choice. We also offer plug-in options, which are super easy to install and allow you to start enjoying the comfort and luxury of the towel warmer right away. The functionality remains the same; the only variation is the way the towel warmer is connected.
Now it's time to learn how to control your towel warmer. There are several ways to do that. For hardwired options, we provide a programmable timer that allows you to set a schedule for your towel warmer, so you don't have to wait for your towels to warm up. They'll be ready and waiting for you when you step out of the shower. If you want a hardwired model with a programmable timer, you can call us and ask for either the Infinity, Riviera, Sierra, or Metropolitan Towel Warmer. If you prefer simpler operation, our plug-in models can be manually controlled. It's as easy as it sounds; you can turn it on and off every time you need it without any additional worries.
Both hardwired and plug-in models are now available with our Belkin Wi-Fi Wemo switch, which brings another level of luxury and convenience to your lifestyle. At WarmlyYours, you'll find both options: the Wi-Fi Wemo switch for hardwired models and the Wemo plug-in switch for plug-in models. This switch allows you to control your towel warmer remotely from your smartphone or tablet. Additionally, the Wemo Wi-Fi switch integrates with IFTTT, which stands for "If This, Then That," allowing users to turn their towel warmers on or off when prompted by another event or activity, such as a sunrise or any other trigger you choose.
Let's take a look at this video to see how that app works. A new bundle option gives you the chance to control your towel warmer from anywhere using a mobile device. In today's fast-paced world, smartphones and tablets have become instrumental in helping people stay connected, organized, and efficient. By the year 2022, Gardiner Incorporated predicts that a typical family home in a mature, affluent market could contain several hundred smart objects. At WarmlyYours, we're dedicated to meeting your needs by making our solutions as luxurious yet convenient as possible. That's why we've leveraged innovative technology to create a special package for our customers that bundles any of our plug-in towel warmers with Belkin's Wemo Switch, bringing the added luxury of convenience and technology right to your bathroom.
By adding the Wemo Switch to your towel warmer purchase, you'll gain the technological advantage of controlling your towel warmer from any location using a mobile device. This means that on your way home from work, you can turn your towel warmer on to ensure your towels are cozy and toasty, giving you something warm to look forward to after you've left the house. You can even integrate the technology with the IFTTT service, allowing you to prompt your towel warmer to turn on or off when something else occurs. For example, you can program your Wemo switch to turn your towel warmer on when the sun rises. To use the Wemo switch, simply plug it into an outlet, plug your towel warmer into the switch, and download the free Wemo app on your mobile device. You'll have all the controls at your fingertips.
This convenient option is available with our InfiniTi Plug-in Towel Warmer, which features a sleek stainless steel design with ten bars. The Barcelona Freestanding Towel Warmer is perfect for those who want the versatility of moving their towel warmer from room to room or from house to house. The Studio Towel Warmer showcases a high-end minimalist polished chrome design with six bars, while the Elements Towel Warmer offers a more affordable option with a stylish serpentine design and a swiveling wall mount for added convenience. For more details, please visit www.WarmlyYours.com. Be connected, be warm, be radiant.
As you can see, the video demonstrates the functionality of the app for the Wemo plug-in switch, but the app will also work the same way for the Wi-Fi Wemo switch. If you have any questions about this video or anything else, now is the time to ask. Remember, you can submit your questions by clicking on the Q&A function located in the bottom right corner of your screen. We will answer these questions as we receive them.
We did receive some questions during the registration process, and we're always glad to address those when we get them. Jane asked if there is any difference in durability between hardwired and plug-in towel warmers. Hi Jane, all of our towel warmers come with a two-year warranty, regardless of whether they are hardwired or plug-in models, and they have the same electric heating element, so they are essentially the same. Philip asked if the warmers are low voltage or 120 or 240 volts. Thanks, Philip, for your question. Our towel warmers operate at 120 volts.
Nicole inquired if they come in gold. While our towel warmers don't come in gold, they do come in two attractive finishes, polished and brushed, depending on the model. With these finishes and the variety of models we offer, we're confident you'll find the perfect towel warmer for your home. Another question we received was whether the Wemo can be used with the hardwired model. Yes, the hardwired switch is designed for that purpose, so the Wemo switch will work with the hardwired unit.
A great question followed: does the towel warmer help with the temperature of my room? Yes, it can provide supplemental heat to a bathroom, depending on the dimensions and layout of your room. Another question was whether the bathroom is the only place where I can install a towel warmer. Most towel warmers are indeed installed in bathrooms, but our customers have successfully used them in laundry rooms as well. One of the benefits of a towel warmer is its ability to dry towels quickly and cleanly, helping to avoid mildew. They are also frequently used in spas, but remember, they must be used indoors as they are not outdoor units.
Lastly, someone asked if the towel warmer is going to burn me when I touch it. No, it is designed to be warm enough to signal you to remove your hand. You'll be able to tell it's warm as soon as you touch it, and that will prompt you to take your hand away. If you have any other questions, let's take a look. It doesn't appear we have any more at the moment. If you need on-site installation assistance after purchasing one of these towel warmers and find yourself stuck, you can always reach out to our technical support team at 800-875-5285. We're happy to help you at any time of the day, 24/7.
Additionally, remember that you can request a free personalized remote training if you want more detailed information about any of our products or WarmlyYours services. Thank you so much for joining us today. We sincerely appreciate your time, and we hope to be in touch with you soon. In the meantime, if you have any questions at all, please feel free to contact us at 800-875-5285, or you can email us at info@warmlyyours.com, and we'll be happy to assist you. You can also reach us by using the live chat tool on our website. Until we see you again, stay warm and be radiant.
