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Repair/Splice Kit (Twin Conductor) (SP-TWIN)

Repair/Splice Kit (Twin Conductor) (SP-TWIN)

Part Number: SP-TWIN
This support page provides publications, manuals, specifications, videos, and common support questions


Notices

Quebec Repairability Notice

Avis important pour les consommateurs du Québec:

WarmlyYours n’offre pas de services de réparation pour ce produit. Les seules pièces de rechange disponibles sont les kits de raccordement (splice kits) ; l’élément chauffant lui-même n’est pas offert comme pièce de rechange. Si votre système de chauffage par le sol intérieur tombe en panne pendant la période de garantie, nous remplacerons l’unité complète conformément à notre politique de garantie. Notre équipe d’assistance technique est disponible 24h/24 et 7j/7 par téléphone pour toute aide à l’installation ou au dépannage. Pour plus de détails, consultez notre politique de retour. Cet avis est fourni conformément à la Loi sur la protection du consommateur du Québec, article 39 (telle qu’amendée en 2025).

Important Notice for Québec Consumers:

WarmlyYours does not provide repair services for this product. The only replacement parts available are splice kits; the heating element itself is not available as a replacement part. If your indoor floor heating system fails within the warranty period, we will replace the entire unit according to our warranty policy. Our technical support team is available 24/7 by phone for installation and troubleshooting assistance. For full details, see our Return Policy. This notice is provided in accordance with Québec’s Consumer Protection Act, section 39 (as amended in 2025).


Support Questions

Showing 10 of 16 questions

In theory, it is possible, if no other options are available. We do not recommend it, but If the thermostat is controlling the floor temperature with a floor sensor, then it can go on an exterior wall. It is important that the floor sensor gets located in an area of the floor not hit by sunshine.

If the thermostat will be controlling the air temperature with the built-in ambient sensor, then it should go on an interior wall.

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WarmlyYours has recently begun including floor sensors with our heating elements to help ensure customers will have everything they need for optimal operation of their radiant heating systems.

The sensor included with your floor heating element can be installed with the heating system (the sensor is equally spaced between runs of the heating wire--see your install manual for more info). Installing this sensor with your floor heating control will enable energy efficient operation of the floor warming system based on the floor temperature instead of the ambient room temperature.

We generally recommend that you install a second, unconnected backup floor sensor alongside the primary one. In the very unlikely event that your first floor sensor is damaged, this install method will save you from having to pry up flooring to replace a floor sensor. You simply disconnect the damaged sensor from the thermostat and connect the backup sensor.

In addition to the floor sensor that was included with your heating element, our nSpiration Series thermostats also come with a floor sensor. If you purchase both a heating element and an nSpiration Series thermostat from WarmlyYours, you'll have a primary and a backup floor sensor for your system.

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A digital meter with a 0-200 Ohms scale ( Ω ) to measure the heating wire's resistance, and a 20K scale to measure the sensor's resistance.

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Yes, the sensor wires may be trimmed.  Most local code requirements call for 6“-7“ of extra wire from the gang box.

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Yes, radiant floor heating can be a primary heat source if its heat output exceeds the room's heat loss. For best results, we recommend using a 15-watt system, covering at least 80% of the floor, and ensuring the space is well-insulated. Use our Heat Loss Calculator to verify your specific needs.

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Yes, radiant floor heating is an excellent primary heat source for tiny houses in mild to moderate climates. Because tiny houses have small footprints, the 15-watt output of TempZone™ can easily maintain comfort while saving valuable wall space. Ensure the structure is well-insulated and use our Heat Loss Calculator to confirm.

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Yes, the floor sensor wire can be extended up to 300 feet with 18 AWG wire.

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Yes, we strongly recommend installing insulation like ThermalSheet™ over concrete slabs. Concrete acts as a "heat sink," absorbing warmth that should go to your floor. Insulation directs the heat upward, significantly improving efficiency, reducing warm-up times, and allowing the system to function effectively as a primary heat source.

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Underlayment is recommended for floating floors (laminate, LVP, wood) and installations over cold subfloors like concrete. It provides thermal insulation to prevent heat loss and improves system efficiency. For tile and stone, the system is typically embedded in thinset, so a separate underlayment is often unnecessary.

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WarmlyYours TempZone™ Flex Rolls and Easy Mats deliver 15 watts per square foot, the maximum allowed by the National Electrical Code. This provides 25% more heating power than the 12-watt industry standard. TempZone™ Cable can be spaced to deliver between 8 and 15 watts per square foot depending on your needs.

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Yes, electric radiant floor heating is ideal for basements because it warms the cold concrete slab and provides consistent heat from the ground up. In well-insulated finished basements, it can serve as the primary heat source, turning a typically chilly space into a comfortable, year-round living area.

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Radiant floor heating can heat a sunroom if the space has high-quality insulation and double-pane glass. Since sunrooms have high heat loss, a 15-watt system is essential. In extremely cold climates or poorly insulated sunrooms, it is best used as a supplemental source to keep the floor comfortable.

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Yes, radiant heating is highly efficient in cold weather. Unlike forced-air systems that lose heat through ductwork and rising air, radiant heat warms objects directly via far-infrared energy. This method is up to 45% more energy-efficient, providing consistent comfort while significantly lowering monthly heating costs in frigid environments.

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Error code "E2" means defective, damaged, or not connected floor sensor. Check connections or replace the sensor if necessary.

Sensor resistance should be in 8kΩ-15kΩ range and can be tested with a digital multimeter on a 20k scale. If the sensor resistance is out of range, it could be damaged. Please note, only one floor sensor can be connected to a single thermostat.

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The best home features for cold climates include a simple gable roof to shed snow, covered entrances for protection, airtight triple-pane windows to prevent heat loss, and radiant heating systems. These features work together to maintain interior warmth, reduce energy bills by up to 25%, and ensure structural safety during harsh winters.

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Most systems provide only 12 watts per square foot, which often lacks the power for primary heating in cold climates. WarmlyYours TempZone™ delivers 15 watts—a 25% increase. This higher output allows the system to overcome heat loss more effectively, providing reliable primary warmth even when outdoor temperatures drop.

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Specifications

Electrical

Compatible Products Any TempZone twin-conductor heating elements

Product Dimensions

Length 3″
Weight 0.5 lbs
Width 2.5″

Logistics

Package Contents 1 flexible adhesive-lined heat shrink tube, 2 sealed crimp & solder connectors, and 1 uninsulated butt connector

Identifiers

SKU SP-TWIN
UPC (GTIN-12) 881308021283


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