nJoin 2.0 Power Module with Class A GFCI
This support page provides publications, manuals, specifications, videos, and common support questions
Common Support Questions
The breaker and wire sizes are selected based on the total amperage of the WarmlyYours heating system connected to a single thermostat. This information is on the WarmlyYours heating system's installation plan, electrical plan, or UL label. Based on guidelines from the National Electrical Code: loads up to 16 Amps may utilize 12 gauge wire with a 20-Amp breaker, and loads up to 12 Amps - 14 gauge wire with a 15-Amp breaker. Local code and/or other factors may change these guidelines.
In theory, it is possible, if no other options are available. We do not recommend it, but If the thermostat is controlling the floor temperature with a floor sensor, then it can go on an exterior wall. It is important that the floor sensor gets located in an area of the floor not hit by sunshine.
If the thermostat will be controlling the air temperature with the built-in ambient sensor, then it should go on an interior wall.
A GFCI/GFEP (Ground Fault Circuit Interrupter / Ground Fault Equipment Protection) works differently than a circuit breaker by specifically detecting a small imbalance in electrical current between the hot and neutral wires, which indicates a potential ground fault (like a person touching a live wire), and instantly shutting off the power to prevent shock, while a circuit breaker only trips when there's a significant overload in current flow on the circuit, like a short circuit or too many appliances plugged in.
Relays can fail due to excessive current or voltage. When a relay is exposed to too much current, the contacts can burn out. High voltage can also damage the coil. Other reasons include mechanical wear and tear, dust or dirt buildup, and moisture. These factors can cause the relay to malfunction or stop working entirely. Regular maintenance and using the relay within its specified limits can help prevent failures.
No, a circuit breaker will NOT protect against a power surge; a circuit breakers primary function is to protect against excessive current flow (overload), while a surge protector is specifically designed to handle voltage spikes, which are what power surges are considered to be.
GFCI can fail for various reasons, such as wear and tear, moisture, corrosion, power surges, faulty wiring, or improper installation. Some of these causes can be prevented by regular inspection and maintenance, while others may require professional assistance. It is important to note that GFCI devices (ex. thermostat, breakers, outlets) should be tested regularly as these do wear out over time.
Publications and Manuals
Specifications
Warranty / Certifications
| Approvals | cULus listed |
| Ingress Protection (IPxx) Rating | IP20 |
| UL Listing Number | E157297 |
| Warranty | Limited 3-year warranty and lifetime technical support |
Appearance
| Color | White Acrylic |
Electrical
| Connection | 4 wires, double pole |
| Connection Method | Hardwired |
| Ground Fault Protection | GFCI, Class A, 5 mA |
| Maximum Current | 15 A |
| Maximum Power | 1800 W @ 120 V, 3120 W @ 208 V, 3600 W @ 240 V |
| Supply | 120 VAC, 208 VAC, 240 VAC (50/60Hz) |
Product Dimensions
| Depth | 1.73″ |
| Installed Depth | 0.46″ |
| Length | 4.98″ |
| Weight | 0.4 lbs |
| Width | 3.09″ |
Identifiers
| SKU | USG5-4000 |
| UPC (GTIN-12) | 881308080433 |