Customer Reviews
Great customer service!
My sales rep. was amazing, super helpful and efficient.
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All companies should strive for this level of Customer Service
Simply put and right to the point - the experience of working with WY was 1st class. From helping me identify my heated floor issue, to ording the correct replacment part, and holding my virtual hand when i had an install issue - the WY team was patient, polite, friendly, helpful and just overall 1st class - well done and Thank You
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My office was on the lower floor and was the coldest room in the house....
Installed WarmlyYours Enviro Easy Mat to cover almost entire floor area (leaving about 1 foot clearance from the wall). The installation was very easy. Put cork on top of concrete slab, then the mat and then on top laminate 12mm planks. Had professional electrician install dedicated 240V feed from my panel. Went with Mysa wifi thermostat. This room is now the best room in the house. Very warm and I love sitting at my desk without shoes, very warm to the feet. I used it all month of december, setup 6am to 6pm 22C ambient and 6pm to 6am 18C ambient and according to Mysa app based on cost of electricity in BC it costed me only $18 for entire month. Incredible.
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Great product, wonderful service
I am loving my warm bathroom floors this winter, and could not have been happier with my service from Jennifer. She helped me and my contractor from the sale through the installation. She went over and beyond to make sure everything went smoothly.
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Tiny Home Bliss
I initially ordered the Environ™ Easy Mat 120V 3′ x 10′, in August 2018, for my micro-tiny home build. I knew I wanted that lovely radiant warmth in my floor. However, in May 2019, when it was finally time to lay the flooring, the 3' mat was too wide in some places. I contacted WarmlyYours to see if I they would accept a return and instead send me the Environ™ Flex Roll 120V 1.5′ x 18′. They authorized the return and sent me out the new product. The whole process was seamless and stress-free! I installed the Flex Roll under cork flooring and I can't express how pleased I am with the performance! No more cold, winter floors and the radiant heat actually warms the whole micro space! I also purchased the nHance Programmable Thermostat UDG-4999 and it is so easy to use. Excellent products; excellent customer service!
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Easy Install
When I was talking to a friend about redoing our master bath he suggested your company for installing a heated floor. I absolutely love it!! The only mistake I made was installing the nSpire touch thermostat. In retrospect I think I would have been better served using the Wi-Fi version. I may make this upgrade in the near future. I highly recommend heating your bathroom floor. Thanks
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Love this!
My girlfriend didn’t understand why I wanted this when we did our bathroom over - “What’s wrong with the towels as they are???” ...now after a few months she’s hanging her towel, bathrobe and unmentionables on it. She’s a much happier person in the mornings when she puts on warm underwear and that’s the reason I bought it.
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Heated floor foil for floating floor
Went down super easy. Love it. 👍🏼
Item Reviewed:Great overall experience!
Amazing sales and service support from beginning to end. We were putting the WarmlyYours electric heat system between a concrete slab and our engineered hardwood. We had lots of questions along the way and Troy was great support throughout. It is now installed and working great!
Item Reviewed:Simple Luxury
Nice to have a plan for the install from WarmlyYours. So nice to have a warm floor in the morning. Feeling of Luxury. Had my first system for 16 years. Only reason to replace was because we remodeled the floors. All works great.
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Great product for heating rooms
I purchased an 800W panel for heating my basement office, and so far, it has worked as expected. It does take a few minutes to start feeling some warmth, but after that, it is very comfortable. As well, the panel doesn't need to stay on all the time, as the residual heat seems to keep the room warm well after the unit has been shut off. It is nearly silent (you can hear a few quiet "clicks" when the panel turns on/off), and there is no odour at all when in operation. The panel is hot to the touch, but it won't burn your skin if you do accidentally touch it (which was one of my concerns before buying). The reason for only providing 4 stars, rather than 5 stars is the installation process. You have to be extremely accurate with your template, as the mounting holes do not leave much room for error. If they could improve the flexibility of the mount, that would make it perfect.
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Warm tootsies
Winter is here, but my feet are toasty.
Item Reviewed:Feet are toasty warm!
On-time delivery Ease of installation (tutorial video) Great phone support Programming is a breeze (love the interface) Feet are warm & toasty What’s not to love?!?
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Very happy with the warm floors! Easy to install and operate.
Very happy with the warm floors! Easy to install and operate.
Item Reviewed:Easy to buy and install.
WarmlyYours made a recommendation based on the room dimensions, subfloor and finished flooring. It was spot on. Directions were straight forward. Materials were pretty easy to install. My room is on a slab and was always chilly in the winter. The room is now evenly comfortable.
Item Reviewed:Great product and service!
We love our heated floors! We put WarmlyYours in our downstairs bedroom and main bathroom. What a treat it is to put your bare feet on a warm floor in the middle of winter! The installation directions were pretty accurate, although the directions said to put only a few staples in and we found we had to put a ton of staples in otherwise the floor floated way easier than we expected. Other than that, we would definitely recommend WarmlyYours heated flooring products and we would use them again in future homes.
Item Reviewed:Product works great. Customer service was easy to access.
Product works great. Customer service was easy to access. Company overall wound up being generous to our predicament.
Item Reviewed:Problem finding a breaker for this system!
Having difficulty finding the appropriate beaker to run this system. Tech support at WarmlyYours says one thing and the supply house where you need to purchase the breaker says another (not available at local Home Depot or Menards). It would be nice if there were a part number, a suggested list of preferred vendors and an up front price range before making this purchase. The prices quoted for this breaker were between $200-$700 (for one breaker)...the entire sidewalk heating system was $1,000. Still cannot locate to correct breaker! Frustrating...
Paul, We are sorry to hear that you are not able to locate the correct breaker for your installation. The GFEP breaker type for outdoor heating is dictated by the National Electric Code and should be selected based on your breaker panel type/brand. For your installation, one 15 Amp 240V GFEP Circuit is required as indicated in the installation and electrical plan. Feel free to reach out to us with the brand of your breaker panel and we will do our best to assist you and find the right parts or direct you to the right place.
Works well but takes time to warm up
Our panel is lovely and fits the space well. Once fully warmed, it generates sufficient heat but takes nearly 20 minutes to get to full intensity. So, we have to remember to turn it on well before showering. That’s our only complaint. The towel bar is somewhat flimsy and could have been better designed both functionally and aesthetically. We can't use the programmability function because we don't shower or bathe on a regular schedule as we are retired. We do find the Wi-Fi control to be very handy because when I'm getting off the golf course I can turn it on so it's nice and warm by the time I gets home. The product is very novel, and when I tell people that I have a radiant panel in my house in my bathroom when people visit they actually want to see it.
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Worth every penny!
So glad i purchased this item, was easy to install and works amazingly well. Only wish i had gome bigger!
Item Reviewed:Excellent Product!
Easy to install. I found on company’s internet site all needed informations: test procedure mesh (Flex Roll) dimension installation information installation thermostat All these informations are included also in the product guide received in the Roll box. I intend to make another project (another room) with this product!
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