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Customer Reviews

Pleased With the Quality and Reliability

We have used your products in 4 bathrooms over the past 13 years and have been very pleased with the quality and reliability.


Morgan L. | Galena, MD
February 07, 2020

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Pleased With the Quality and Reliability

We have used your products in 4 bathrooms over the past 13 years and have been very pleased with the quality and reliability.


Morgan L. | Galena, MD
February 07, 2020

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Great replacement for my 15 yr old unit. New one is touch screen

Great replacement for my 15 yr old unit. New one is touch screen and much easier to program.

Response from WarmlyYours:

Oh wow! I'm so happy to hear our floor heating thermostat lasted so long! We've been in business now for a little over 20 years so you've been with us from almost the beginning! Thank you for your business. - Julia Billen (Owner)


Walter J. | Greenville, SC
February 05, 2020

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Should be a good unit, new to me yet

liked everything about it other than internal calibration was needed to get it to program. Scott was very helpful, easy fix. I do think that a note should be included with a warning that if it will not program (ground fault error) to call tech services. It would have saved the client money in having to have an electrician return to fix a very simple thing. I suggest that you inform Julia about that.

Response from WarmlyYours:

Great feedback and I did relay to Scott your kind words. We will be adding a note to our shipping packaging providing our contact information so the end user can contact us directly, if they are having any trouble during the thermostat setup process. Your feedback makes us stronger - keep it coming!


Ted P. | Covington, OH
January 31, 2020

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Great touchscreen

Easy to use. Works a described.

Response from WarmlyYours:

Thank you for the 5-star rating on our touch screen floor heating thermostat! We appreciate the stellar rating and that it's ease of use played a role in the rating. - Julia B. (Owner)


Encore I. | Richmond Hill, ON
January 12, 2020

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Works Perfectly!

This thermostat works perfectly and is exactly what I needed. Customer support is fantastic and the reason I didn't even look at another source. They deserve the business because they go the extra mile!


Linda P. | Orange, VA
December 16, 2019

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Great Customer Service

This Thermostat provide great information on usage, and options from setting floor temperature to our schedule. No more waiting for the floor to warm up!


Jo A. | Stanwood, MI
December 14, 2019

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love the heated floor!

Easy to use, easy to hook up!


Improvements I. | Overland Park, KS
December 09, 2019

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New controller

After 15+ years my first controller bit the dust. I contacted WYs and was very happy to get their help. They were A+ in service and I even got a reduced price on my new unit. Highly really recommended


David F. | Watsonville, CA
December 05, 2019

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New Version Thermostat Easier

The new version thermostat is a lot easier to program than the old one, but I would have rated it 5 stars but can't get a Manuel for the new one.

Response from WarmlyYours:

Thank you for the kind review Arnold. The user guide comes in the box with your control. Here’s a user guide: https://www.warmlyyours.com/en-US/publications/OJ-TOUCH-UDG4-4999-USER-GUIDE-A.pdf and here’s a user manual - https://www.warmlyyours.com/en-US/publications/OJ-NSPIRE-TOUCH-INTERACTIVE-USER-MANUAL-A.pdf . I hope that helps! - Julia


Arnold L. | Greeley, CO
December 01, 2019

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Another great install even though a small project!!

Another great install even though a small project!!

Response from WarmlyYours:

That's great news! Even the smaller projects can cause big problems if you don't have the right partner. Thank you for 13-years of a successful relationship. We appreciate your business. - Julia Billen (Owner)


Hammerberg C. | Polson, MT
February 04, 2020

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STILL THE BEST SYSTEM

Having installed possibly my 5th system, I still think this is hard to beat where applicable. Always well designed and simple to layout.

Response from WarmlyYours:

Thank you Jim! After 20 years in business - I'm happy to say, in my humble opinion, that we have built a great floor heating product. The key for us has always been building relationships where feedback, likes yours, confirms what we are doing well and helps us to continue to improve.


Ted P. | Covington, OH
January 31, 2020

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Easy install great customer service

We love our new heated floor! It was very easy to install and they customer service from WarmlyYours was astounding. They checked in every step of the way and our heating mat was delivered in 2 days. We are super happy that we went with WarmlyYours.


Nathan B. | Minneapolis, MN
December 16, 2019

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Easy install

Easy to install and customize in Bathroom.

Response from WarmlyYours:

Thank you for the review! I created the Easy Mat radiant heating line for that reason!! I'm happy to ee that we made it easy and bonus that you were able to customize to your flooring area. - Julia B. (Owner)


Encore I. | Richmond Hill, ON
January 12, 2020

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Brown & Son Solutions-Thermostat. Non Programmable, Class A GFCI, w/Floor Sensor UTN4-4999 Ntrust

Thank you very much for your thermostat. As electrical contractors we at Brown & Son Solutions appreciate good working efficient devices. We would love to be apart of any proprietary training your company offers. Thank you.

Response from WarmlyYours:

Thank you for the 5-star rating! I'll have my training manager reach out to you to schedule training on all our radiant heating products. Welcome to the WarmlyYour Radiant family. - Julia B (Owner)


Brown L. | Roselle, NJ
January 03, 2020

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Love my warmer great quality It works awesome!!!!!!

Love my warmer great quality It works awesome!!!!!!


Luis Z. | Miami, FL
December 27, 2019

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Finally Fixed!

Jenn West did an excellent job. Excellent product. Finally a fix after 37 yrs of ice on slate roof and significant water damage.

Response from WarmlyYours:

Robert, thank you for sharing your success story! I'm happy to hear that our roof and gutter deicing product did the trick! Here's to an ice-free winter! - Julia B (Owner)


Robert S. | Glens Falls, NY
December 23, 2019

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Kitchen and dining Room Floor Heating cable with Prodeso matt

I contacted WarmlyYours for remodeling Kitchen and dining room in our home. Part of our "dream" kitchen was install of electric floor heating cable along with prodeso membrane and NSpire Touch Thermostats. I worked closely with Mary from WarmlyYours on the project. She was to provide a custom installation plan along with a quote of the recommended products to use on our project. Installation was straight forward and went well. The cables were "powered up" yesterday. Tile floor are nice and warm. Perfect install! perfect end result! Could not be happier with WarmlyYours! Thanks, Tom

Response from WarmlyYours:

Thank you for the kind words Tom. We here at WarmlyYours wish you a happy new year and we hope your kitchen and dining room floors provide you with warm and cozy memories for years to come!


Tiny P. | La Crosse, WI
December 16, 2019

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Prodeso is a top notch uncoupling membrane!

Consistent. Allows for correction of problem floors, where other membranes do not.


Jo A. | Stanwood, MI
December 14, 2019

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Consistent heat

This Heating cable works great! Consistent heat, yet Flexible placements for installation options when used with the Prodeso Membrane

Response from WarmlyYours:

We are happy you like our floor heating and Prodeso membrane combination. It makes installation super fast and flexible as you say!! WarmlyYours - Julia (Owner)


Jo A. | Stanwood, MI
December 14, 2019

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Good able the length I needed!

Like ordering exactly what I need!


Improvements I. | Overland Park, KS
December 09, 2019

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Excellent product, excellent service

I had a problem with the mirror - it cracked after it was mounted - which was nothing to do with the defogger. However WarmlyYours not only stood behind their product they gave me a discount on the replacement defogger. This is the second bathroom where we've installed a WarmlyYours defogger and they both work perfectly. I'd always recommend installing with a countdown timer.


Stuart K. | Newbury, MA
December 12, 2019

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Front Door Steps clear of Snow without Shoveling or Salt

WarmlyYours was a great customer experience with very helpful sales staff in Pedro. I purchased the Melt Cable, small transformer and the new Wifi switch. A small and simple install designed for my new concrete steps and short pathway to the drive. Following the directions from WarmlyYours documentation I installed the system without issue. I am NOT a contractor but a handy home owner who understands electricity and wiring. In a nutshell, it works and I can't express the value of the simple Wifi switch. I created a Leviton account and tied the switch connectivity to IFTTT account (If This Then That) which has a weather service applet. This means when it snows the system automatically turns on without all the complicated sensors and can turn off once you go above a certain outside temperature or if it stops snowing . Whatever you want to establish as your parameters. For me not having to shovel steps is a godsend no more backaches leaning downwards on the steps. If you live in the Snowy areas of the world it's a must from my perspective . Thanks WarmlyYours Cheers Clive Hayes Happy Customer


Clive H. | Bergenfield, NJ
December 12, 2019

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EXCELLENT

Was as easy as possible. Well serviced


D S. | Minneapolis, MN
December 08, 2019

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