Excellent experience.
The sales and technical support was excellent and both took care of every question I had. The only negative I had was on the circuit check device. One of the terminals on the circuit check was bad. A screw on the factory side of the terminal strip was cross threaded and the factory wire was making intermittent contact which gave false alarms. Once I found it, a simple jumper fixed it. One technical comment. When you do a cut and flip per the instructions, the runs match nicely but so do the heater end loops. They align loop to loop between the passes. This however, is contrary to the instructions noting the heater end loops should be offset between passes. Had take some of the heater wire off the mesh to get the space needed for the end loops to be offset. Again, not a big deal but the instructions could be clearer. Overall very pleased, and strongly recommended WarmlyYours to a friend and will use again if I do the other bathroom floor. Thanks for the help. Jim
