Sydney Towel Warmer, Brushed, Hardwired, 10 bars

Part Number: TWS2-SYD10BH
This support page provides publications, manuals, specifications, videos, support articles, and common support questions

Common Support Questions (5)

Publications and Manuals (7)

Specifications (31)

Videos (6)

Articles (3)

Related Items (16)

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Common Support Questions

Electric-resistance heating cables and systems have no polarity. This includes all current WarmlyYours heating elements.

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Test the ohms of the unit to verify that it is within 5-10% of the resistance indicated in specs. Verify that there is at least 110 volts present into and out of the power supply. If the ohms are too high, the warmer will feel cooler. The lower the voltage, the cooler the unit.If these values are within specs, the towel warmer is working as designed.

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If a warmer towel is desired, try folding the towel over or unfold it to experiment, try a thicker towel (traps more heat, resulting in higher surface temperatures), a different fabric (cotton vs. blends), leave the towel warmer on longer before the shower (thicker towel plus longer heating time), or place a second towel on the warmer to trap more heat. Keep in mind, the towel will at some point reach its maximum temperature on the towel rack. If that time is an hour, leaving the warmer on all day will not raise the maximum temperature of that towel or warmer, but if you would like to experiment, that's OK, too.

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If a towel cools off too soon after removing it from the warmer, try a differently-constructed towel. The warmer has NO affect on the heat loss of the particular towel after it is removed from the warmer.

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One can leave the towel warmer on all day. If doing so, observe the towels on the warmer every couple of hours the first day or two to verify that the towels do not become discolored or scorched by leaving the warmer on all day.

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Publications and Manuals



Amps 0.67 A
Connection Method Hardwired
Ingress Protection (IPxx) Rating IP55
Ohms 180 Ohm
On/Off Switch Yes
Voltage 120 VAC
Watts 80 W

Warranty / Certifications

Approvals cULus listed
Warranty 5-year limited warranty


Average Surface Temperature 122°F / 50°C
BTU Per Hour 273
Heat-up Time 15-20 minutes
TempSmart Safety Limit 149°F - 167°F / 65°C - 75°C
Towel Capacity 1-2


Bar Arrangement Evenly spaced
Bar Shape Square
Bar Spacing 3.1875″ and 7.125″
Finish Brushed
Mounting Method Wall Mounted
Steel Type 304-stainless steel
Style Modern
Towel Bars 10-bars

Product Dimensions

Depth 4.33 in
Height 43.3 in
Mounting Footprint 15 ⅝“ (397mm) W x 36 ⅛“ (918mm) H
Weight 11.5 lbs
Width 17 in


Package Contents Towel Warmer, installation manual and hardware kit


Towel Warmer Collection Name Classic Collection
UPC (GTIN-12) 881308054908



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