Hardwired WiFi Switch Support


This support page provides publications, manuals, support articles, and common support questions for the Hardwired WiFi Switch product line.


Main Products (6)

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Common Support Questions (9)

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Publications and Manuals (13)

Articles (3)

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Common Support Questions


Yes, most of our wall-mounted towel warmers have a fixed power location in the lower right corner.  All of our heated towel racks are electric "dry" (liquid/oil-free) units and most can be installed "upside down". Doing so will result in the power location relocating from the lower right corner to the upper left corner.

Please see the installation video here:  https://www.warmlyyours.com/en-US/video-media/towel-warmer-install

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A WarmlyYours electric towel warmer can't be installed in a tub or shower enclosure. A WarmlyYours electric heated towel rack should be installed at least 24” away from a wet location like a shower, tub, etc. Always install a WarmlyYours electric towel warmer in compliance with all local building and electrical codes.

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Yes. WarmlyYours towel warmers are to be installed in accordance with the instructions in the manual and CEC, NEC, and local code guidelines relating to electrical fixtures in bathrooms. A towel warmer with a hardwired connection must be on a GFCI-protected circuit and be wired by a professional who is certified to do electrical wiring. Towel warmer models with plug-in connections should be used with a GFCI outlet. 

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WarmlyYours towel warmers are all 120VAC units. Towel warmers are available in wattages from 35 watts all the way up to 250 watts. A single towel warmer would typically range from 1-2 amps based on the model. Wire size and breaker size need to be selected based on the total amperage of the towel warmer(s). For towel warmers installed in bathrooms, a GFCI breaker is required.

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Yes, regular (non-dimming) light switch can be used as an external switch to control a towel warmer in addition to a built-in switch on the towel warmer itself. A GFCI breaker powering the switch may be required by local Electrical Code.

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If the app has scheduled turning on/off the towel warmer, it will override the manual setting.

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Yes, when using our Hardwired WiFi Switch which works with Amazon's Alexa, Google Assistant, or the Nest Thermostat (no hub required).

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    If the WiFi switch is not functioning to the My Leviton app's schedule or settings, it is recommended to either update the firmware of the WiFi switch from the Leviton app or, reset the WiFi switch by turning it on/off at the circuit breaker controlling the switch.

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    Press the push pad to temporarily turn it on or off, or hold the pad down for several seconds to permanently turn it on or off.

    Ensure the towel warmer built-in switch is in the ON position.

    See the 'Timer Override' section of the Timer Switch Manual for further details.

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