Hardwired WiFi Switch with Austrian Crystals and Black Faceplate - Midnight on Black Wallplate

Yes — when the My Leviton app has a scheduled event programmed, that event will override any manual change at the time it fires.

For example: if the app is set to turn the towel warmer off at 9:00 AM and you manually turn it on at 8:50 AM, the app will switch it back off at 9:00 AM as programmed.

To keep your manual override in effect:

• Disable or delete the scheduled event in the My Leviton app before making your manual change, or
• Use the switch's physical button after the scheduled event fires — the switch will stay in the manually set state until the next scheduled event triggers.

This behavior applies to the Hardwired WiFi Switch (GK16-30090-0003) used with the My Leviton app.

A GFCI/GFEP (Ground Fault Circuit Interrupter / Ground Fault Equipment Protection) works differently than a circuit breaker by specifically detecting a small imbalance in electrical current between the hot and neutral wires, which indicates a potential ground fault (like a person touching a live wire), and instantly shutting off the power to prevent shock, while a circuit breaker only trips when there's a significant overload in current flow on the circuit, like a short circuit or too many appliances plugged in.

Yes, when using our Hardwired WiFi Switch which works with Amazon's Alexa, Google Assistant, or the Nest Thermostat (no hub required).

If the Hardwired WiFi Switch (GK16-30090-0003) is switching your towel warmer off unexpectedly, work through these steps in order:

1. Check for hidden schedules or automations
   In the My Leviton app, review all scheduled events, Scenes, and Rules — not just the main schedule. An automation rule (e.g., "turn off at sunset") can trigger the switch even if no timed schedule is visible.
2. Update the switch firmware
   Open My Leviton → Device Settings for the switch → check for a firmware update. Outdated firmware is a common cause of unscheduled switching behavior.
3. Soft-reset the switch
   Turn off the circuit breaker controlling the WiFi switch, wait 10 seconds, then turn it back on. This resets the switch without clearing your app settings.
4. Factory reset and re-pair
   If the issue persists: in My Leviton go to Device Settings → Remove Device, then re-add the switch from scratch. This clears all stored rules and schedules on the switch itself.

If none of these steps resolve the issue, contact WarmlyYours technical support at 1-800-875-5285 (available 24/7).

No, a circuit breaker will NOT protect against a power surge; a circuit breakers primary function is to protect against excessive current flow (overload), while a surge protector is specifically designed to handle voltage spikes, which are what power surges are considered to be.

GFCI can fail for various reasons, such as wear and tear, moisture, corrosion, power surges, faulty wiring, or improper installation. Some of these causes can be prevented by regular inspection and maintenance, while others may require professional assistance. It is important to note that GFCI devices (ex. thermostat, breakers, outlets) should be tested regularly as these do wear out over time.