Sierra - Hardwired with Programmable Timer (TW-SR-08PS-HW-TI)

If a towel cools off too soon after removing it from the warmer, try a differently-constructed towel. The warmer has NO affect on the heat loss of the particular towel after it is removed from the warmer.

Within the Product Dimensions of the WarmlyYours web page for your particular Towel Warmer, it is listed as the general 'Mounting Footprint'. Measure all dimensions of the delivered product prior to rough-in and installation because continuous improvements in the product may affect the finished dimensions.

One can leave the towel warmer on all day. If doing so, observe the towels on the warmer every couple of hours the first day or two to verify that the towels do not become discolored or scorched by leaving the warmer on all day.

Test the ohms of the unit to verify that it is within 5-10% of the resistance indicated in specs. Verify that there is at least 110 volts present into and out of the power supply. If the ohms are too high, the warmer will feel cooler. The lower the voltage, the cooler the unit.If these values are within specs, the towel warmer is working as designed.

The dash represents the "on" position because it signifies a closed circuit, allowing power to flow. The O represents the "off" position, indicating an open circuit where power is disconnected. You can further identify the on/off state of the towel warmer by the LED coming on around the switch when powered.

If a warmer towel is desired, try folding the towel over or unfold it to experiment, try a thicker towel (traps more heat, resulting in higher surface temperatures), a different fabric (cotton vs. blends), leave the towel warmer on longer before the shower (thicker towel plus longer heating time), or place a second towel on the warmer to trap more heat. Keep in mind, the towel will at some point reach its maximum temperature on the towel rack. If that time is an hour, leaving the warmer on all day will not raise the maximum temperature of that towel or warmer, but if you would like to experiment, that's OK, too.