Free ground shipping for qualifying WarmlyYours orders placed online over C$300.
Excludes oversized items, custom items, expedited shipping, and freight shipping.
Shipping via ground service is included via the most economical carrier option.
Offer valid on orders shipping to the 48 contiguous states in the U.S. and 8 of Canada's provinces (not valid for Newfoundland and Labrador or Prince Edward Island).
Cannot be combined with other offers or promotions.
WarmlyYours n’offre pas de services de réparation pour ce produit. Les seules pièces de rechange disponibles sont les clips d’installation et les entretoises ; le câble chauffant lui-même n’est pas offert comme pièce de rechange. Si votre câble de déglaçage de toit et de gouttière tombe en panne pendant la période de garantie, nous remplacerons l’unité complète conformément à notre politique de garantie. Notre équipe d’assistance technique est disponible 24h/24 et 7j/7 par téléphone pour toute aide à l’installation ou au dépannage. Pour plus de détails, consultez notre politique de retour. Cet avis est fourni conformément à la Loi sur la protection du consommateur du Québec, article 39 (telle qu’amendée en 2025).
Important Notice for Québec Consumers:
WarmlyYours does not provide repair services for this product. The only replacement parts available are installation clips and spacers; the heating cable itself is not available as a replacement part. If your roof and gutter deicing cable fails within the warranty period, we will replace the entire unit according to our warranty policy. Our technical support team is available 24/7 by phone for installation and troubleshooting assistance. For full details, see our Return Policy. This notice is provided in accordance with Québec’s Consumer Protection Act, section 39 (as amended in 2025).
Support Questions
Showing all 10 questions
WarmlyYours does not recommend installing de-icing cable to remove existing ice dams or heavy snow accumulation. These systems are designed for prevention—maintaining open drainage pathways for meltwater before freezing occurs. Installing heating cables over pre-existing ice blocks is dangerous, inefficient, and will not clear the roof effectively. For best results, install your de-icing system in early fall before freezing weather begins.
5 people found this helpful
Was this helpful?
NEVER use an extension cord with roof and gutter de-icing cables.Extension cords degrade in harsh outdoor environments, leading to electrical shorts, power loss, and fire hazards.De-icing cables must plug directly into an appropriately rated outdoor outlet with ground-fault equipment protection. If your setup lacks a nearby GFEP/GFCI outlet, contact a licensed electrician to install one safely before operating your heating system.
2 people found this helpful
Was this helpful?
A 2 pole single-phase 240V circuit works by continuously monitoring the current flowing through both hot wires of the circuit. If it detects even a slight imbalance between the current on each hot wire (indicating a ground fault), it will quickly trip, cutting off power to the circuit. Essentially, it compares each leg of the 240V circuit and trips if they are not precisely equal.
1 person found this helpful
Was this helpful?
ICE Shield self-regulating roof cable carries a 10-year warranty; plug-in roof heat tape kits carry a 3-year warranty. Service life depends on installation, exposure, and maintenance. Inspect the cable, attachments, and protection devices before each heating season and stop using damaged equipment. Warranty duration is not a guaranteed operating life.
1 person found this helpful
Was this helpful?
WarmlyYours does not recommend installing de-icing systems on ribbed metal roofs. Ribbed and corrugated panel designs typically lack the flat surface area required to properly adhere standard mounting pads and clips. Without a flush mounting surface, heating cables cannot be safely secured to the roof structure. Always evaluate your roof profile and material compatibility before purchasing your de-icing cable.
Was this helpful?
Do NOT use WarmlyYours constant wattage ice shield roof and gutter cable on rubber or rubber-membrane roofs.
Was this helpful?
Triangles are spaced 15" apart.
Was this helpful?
No, typically leaf guards need to be removed for the deicing cable to be installed in the gutter to work effectively.
Was this helpful?
Ice Shield is 120V and outputs 5W/ft, and is designed for roof and gutter deicing applications. PRO-Tect is 120V and outputs 7W/ft, and is designed for pipe freeze protection applications.
Was this helpful?
Two good reasons for this:
Constant Wattage cables maintain a consistent heat output regardless of the surrounding temperature. Metal roofs, being highly conductive, can cause rapid temperature fluctuations which can lead to overheating and potential damage to the cable's insulation, potentially causing a fire hazard.
The UL approved installation method requires self-regulating cable for metal roofs. If not installed per UL guidelines, there is no listing and thus no warranty.
Questions about heated floors, sizing or an order? Ask away — a real person will answer.
How did we do?
Thanks for letting us know.
Email you this conversation?
We couldn't confirm your browser, so the message wasn't sent — an ad blocker or privacy extension is the usual cause. Please try again, or call us on the number at the top of the page.