WarmlyYours n'offre pas de services de réparation ni de pièces de rechange pour ce produit. Plus précisément, la fiche intégrée et l'élément chauffant ne sont pas offerts comme pièces de rechange. Si votre produit de protection contre le gel des tuyaux ou ruban chauffant tombe en panne pendant la période de garantie, nous remplacerons l'unité complète conformément à notre politique de garantie. Notre équipe d'assistance technique est disponible 24h/24 et 7j/7 par téléphone pour toute aide à l'installation ou au dépannage. Pour plus de détails, consultez notre politique de retour. Cet avis est fourni conformément à la Loi sur la protection du consommateur du Québec, article 39 (telle qu'amendée en 2025).
WarmlyYours does not provide repair services or replacement parts for this product. Specifically, the built-in plug and the heating element are not available as replacement parts. If your pipe freeze protection or heat tape product fails within the warranty period, we will replace the entire unit according to our warranty policy. Our technical support team is available 24/7 by phone for installation and troubleshooting assistance. For full details, see our Return Policy. This notice is provided in accordance with Québec's Consumer Protection Act, section 39 (as amended in 2025).
Heat trace, heat tape, or heating cable for pipes is typically an electric heating cable that can be attached to the pipe which helps keep non-flowing water pipes in poorly insulated perimeter walls flowing despite harsh winter temperatures.
Unfortunately there's no set answer for this because it depends on many factors such as the diameter of the pipes, the installation density of the heating cables, the outdoor temperature, the installation of thermal insulation sleeves, etc.
There are too many variables to provide an accurate answer. Even though this product is designed to keep pipes from freezing, it is not designed to thaw pipes. If your pipe has frozen with the heat tape installed and energized, please check the placement of the built-in thermostat and verify that the insulation has been properly installed and waterproofed.
Never spiral heating cable around pipes. Attach self regulating cable in straight runs at the 8 o'clock position, or if two runs are required (pipes greater than 12“ diameter) attach the cable at the 8 o'clock and the 4 o'clock positions. Please refer to the installation manual for further information.
WarmlyYours offers a conversion kit (SR-PLUG-KIT) to enable a plug-in requirement. This kit includes ground fault equipment protection (GFEP). The receptacle must be 120V, grounded, and approved for wet locations if located outside. The self regulating cable must not exceed 140‘ in length.
No. Only install pipe heat (heat trace cable) in accessible locations. Do not install this self regulating cable in walls or any place where the cable is hidden. Do not run it through walls, ceilings, or floors. The cable must be installed 10“ away from combustible surfaces, such as wood, and it should not be embedded in insulation or roofing material.
Do not wrap self regulating cable around the pipe in a coiled or spiral fashion, and do not use electric tape to attach it. WarmlyYours recommends attaching the cable in a straight run and to use aluminum or fiberglass tape, pipe straps, or plastic zip ties to attach the cable. Then cover the assembly with fire-resistant insulation and assure it is waterproof. Place electrical heating cable WARNING labels every 10‘, and where the label will be clearly visible.
As the names imply, constant wattage cable uses fixed wattage output per linear foot and does not automatically adjust in response to temperature changes. Self-regulating cable is manufactured with a resistance matrix placed between its 2 buss wires that varies the ohms resistance per linear foot to automatically adjust in response to temperature changes. Learn more about this in our blog Self-Regulating vs. Constant Wattage Heating Cables.
| Amps | 20.83 A |
| Benefits | Can be cut-to-length & overlapped |
| Cable Type | Self Regulating |
| Connection Method | Hardwired |
| Power | 5 W/ft. - 120 V |
| Voltage | 120 V |
| Watts Per Ft. at 50°F/10°C | 5 W |
| Approvals | cULus & cCSAus Listed |
| Warranty | 10 years |
| Cable Cross Section | 0.42″ x 0.23″ / 10.7mm x 5.84mm |
| Cable Jacket | Waterproof thermoplastic |
| Length | 500′ |
| Weight | 40.6 lbs |
| Maximum Intermittent Exposure Temperature, 1000 Hours (Power On or Off) | 185°F / 85°C |
| Maximum Maintain or Continuous Exposure Temperature (Power On) | 149°F / 65°C |
| Minimum Bend Radius | 1.125″ / 28.6mm |
| Minimum Installation Temperature | 0°F / -18°C |
| SKU | PT-SR-120-05-0500 |
| UPC (GTIN-12) | 881308067861 |
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