nHance Programmable Thermostat UDG-4999

The breaker and wire sizes are selected based on the total amperage of the WarmlyYours heating system connected to a single thermostat. This information is on the WarmlyYours heating system's installation plan, electrical plan, or UL label. Based on guidelines from the National Electrical Code: loads up to 16 Amps may utilize 12 gauge wire with a 20-Amp breaker, and loads up to 12 Amps - 14 gauge wire with a 15-Amp breaker. Local code and/or other factors may change these guidelines.

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Error code "E2" on a WarmlyYours nSpiration Series Radiant Heating Controls (OJ Microline thermostat) means  there is a defective, damaged, or not connected floor sensor. Check connections or replace the sensor if necessary.

Tbhe floor sensor resistance should be in 8kΩ-15kΩ range and can be tested with a digital multimeter on a 20k scale. If the floor sensor resistance is out of range, it could be damaged. Please note, only one floor sensor can be connected to a single WarmlyYours nSpiration Series Radiant Heating Controls (OJ Microline thermostat).

Cause:

Floor sensor is not connected to terminals C&D, defective or damaged

Solution:

Error code "E2" means defective, damaged, or not connected floor sensor. Check connections or replace the sensor if necessary.

Sensor resistance should be in 8kΩ-15kΩ range and can be tested with a digital multimeter on a 20k scale. If the sensor resistance is out of range, it could be damaged. Please note, only one floor sensor can be connected to a single thermostat.

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Pressing and holding (2-3 sec) physical power/reset button will turn the unit completely OFF. Same process turns the unit back on.

(nHance and nJoin units will have the button on the front faceplate, nSpire Touch WiFi, nSpire Touch and nTrust will have the button on the right side of the faceplate.)

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Cause:

Child lock is activated

Solution:

• From the home screen
  
• Press "OK" button twice
• Press button UP and DOWN simultaneously for 3 sec.
• Unlock Child Lock

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Yes, the floor sensor wire can be extended up to 300 feet with 18 AWG wire.

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Solution:

Yes the adaptive function is reset during a factory reset.

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All thermostats are mandated at 42" height for handicap accessibility, most private residences are mounted at 52-60".

Please see this video on how to install a WarmlyYours nSpiration Series thermostat: https://www.warmlyyours.com/video-media/wire-nspiration-thermostat-to-electric-floor-heating-roll

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Solution:

The ground wire in the floor mat must be connected directly to the ground wire of the supply or to the house ground wire.

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Cause:

Your heat mat or installation between thermostat and heat mat has a fault current to ground

Solution:

The thermostat has cut off the power for your safety. Please contact your local electrician.

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Cause:

The connection is incorrect

Solution:

Check the connections between the two units. If the USG is connected incorrectly to the thermostat, the USG won't switch off.

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