nJoy WiFi LED Touch Programmable Thermostat


nJoy WiFi LED Touch Programmable Thermostat
Part Number: UWG5-4999-WY
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Common Support Questions (20)
Publications and Manuals (15)
Specifications (35)
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Articles (7)
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Common Support Questions


The breaker and wire sizes are selected based on the total amperage of the WarmlyYours heating system connected to a single thermostat. This information is on the WarmlyYours heating system's installation plan, electrical plan, or UL label. Based on guidelines from the National Electrical Code: loads up to 16 Amps may utilize 12 gauge wire with a 20-Amp breaker, and loads up to 12 Amps - 14 gauge wire with a 15-Amp breaker. Local code and/or other factors may change these guidelines.

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In theory, it is possible, if no other options are available. We do not recommend it, but If the thermostat is controlling the floor temperature with a floor sensor, then it can go on an exterior wall. It is important that the floor sensor gets located in an area of the floor not hit by sunshine.

If the thermostat will be controlling the air temperature with the built-in ambient sensor, then it should go on an interior wall.

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A GFCI/GFEP (Ground Fault Circuit Interrupter / Ground Fault Equipment Protection) works differently than a circuit breaker by specifically detecting a small imbalance in electrical current between the hot and neutral wires, which indicates a potential ground fault (like a person touching a live wire), and instantly shutting off the power to prevent shock, while a circuit breaker only trips when there's a significant overload in current flow on the circuit, like a short circuit or too many appliances plugged in.

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Relays can fail due to excessive current or voltage. When a relay is exposed to too much current, the contacts can burn out. High voltage can also damage the coil. Other reasons include mechanical wear and tear, dust or dirt buildup, and moisture. These factors can cause the relay to malfunction or stop working entirely. Regular maintenance and using the relay within its specified limits can help prevent failures.

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No, a circuit breaker will NOT protect against a power surge; a circuit breakers primary function is to protect against excessive current flow (overload), while a surge protector is specifically designed to handle voltage spikes, which are what power surges are considered to be.

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Yes, the floor sensor wire can be extended up to 300 feet with 18 AWG wire.

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Turn the power (circuit breaker typically) to the thermostat off for 5 minutes and then back on to reset the thermostat.

If there is power to the thermostat and it still doesn't appear to work, then the next step toward a solution is to take Ohm measurements of the floor heating system.

This is done with a digital multi-meter that can select a low 200 Ohm (Ω) scale. To conduct this test, turn off the circuit breaker. Remove the thermostat completely from the wall and disconnect the wires connected to the LOAD connections at the back of the thermostat. Disconnect the ground wires from the house ground, and do the test shown on the links below. If you are uncomfortable doing this test, contact a qualified electrician.

Please follow one of these guides based on the type of heating system installed:

TempZone Single Conductor

TempZone Twin Conductor

For a quick overview of the testing process:

Here is a video showing how the test is done

Here is a video showing how to locate and identify the floor heating wires

If the system still does not function, contact +1 (800) 875-5285 WarmlyYours Technical Support and provide the Ohm measurements for further assistance.

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- Select Settings.

- Select Zone to be deleted.

- Edit the selected zone (pencil icon just beneath the Zone list / icons).

- At bottom of page, select DELETE.

- Confirm Delete.

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- Wake up the nJoy thermostat.

- Depress the outer lower right side multi-function button for 15 seconds.

- Arrow UP to select YEs

- Press the Select Circle to confirm.

The thermostat will then enter the Start-Up Wizard where default configuration settings are selected.

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After the OJ Microline UWG5 app has been installed on each user's device, utilize the same login credentials to operate the nJoy thermostat(s).

There is no need to set up secondary accounts to operate the nJoy thermostat.

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Download the nJoy UWG5 app and ensure Bluetooth is enabled on your phone. Open the app, tap "Get Connected," and follow the on-screen instructions to complete the setup.

Note: The thermostat will not appear in your phone’s Bluetooth device list. Use the nJoy UWG5 app to complete the connection.

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To completely power off the thermostat, turn off the circuit breaker controlling the thermostat.

Alternatively, put the thermostat into Standby/Frost Protection mode by pressing the lower right button once. A Standby icon will show for a few seconds before it fades out. The thermostat is now in standby. To exit standby, press the lower right button for a moment.

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This could be due to one of the following:

a.) The higher temp reading might be due to a rubber bottomed / heavy rug, or piece of furniture placed over the floor sensor. This would trap heat over the sensor making it read a higher value than the rest of the floor –- Remove the item trapping the heat over the floor sensor.

b.) If the thermostat indicates a strange, higher measurement. Then more than one (1) floor sensor may have been hooked up to the thermostat -- Disconnect the extra sensor(s) and leave just one pair of wires hooked up (terminals C+D) to the thermostat.

c.) The floor sensor calibration may have been changed -- This setting should NEVER be changed, do a thermostat factory reset: Installer and User resets to clean this up.

d.) Is the OJ Microline thermostat used on a very old floor heating system? Some of the older systems, particularly the ones using an OJ Dual / Energystat thermostat had 12kΩ sensors in the floor -- Change the installer setting to read a 12kΩ floor sensor, instead of the default 10kΩ floor sensor.

If further assistance is needed, please contact WarmlyYours technical support.

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Error code "E2" means defective, damaged, or not connected floor sensor. Check connections or replace the sensor if necessary.

Sensor resistance should be in 8kΩ-15kΩ range and can be tested with a digital multimeter on a 20k scale. If the sensor resistance is out of range, it could be damaged. Please note, only one floor sensor can be connected to a single thermostat.

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It is highly recommended to use a smartphone for the initial thermostat setup. Download the nJoy UWG5 app and ensure Bluetooth is enabled on your phone. Open the app, tap "Get Connected," and follow the on-screen instructions to complete the setup.

Note: The thermostat will not appear in your phone’s Bluetooth device list. Use the nJoy UWG5 app to complete the connection.

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A factory reset will erase all settings, including schedules, temperature preferences, and Wi-Fi or Bluetooth connections. After resetting, you will need to set up the thermostat again, including re-pairing it with your mobile app.

This option allows you to restore the thermostat to factory settings.
PLEASE NOTE: This action cannot be undone, and all of your personal settings will be lost.

Additionally, if your thermostat was paired via Bluetooth with the UWG5 (nJoy) app, follow these steps to remove it from the Bluetooth list:

  1. Open the UWG5 (nJoy) app.
  2. If logged into your online account, tap the Bluetooth icon in the lower-left corner.
  3. Locate the thermostat on the list (e.g., a greyed-out entry like “Bathroom 2”).
  4. Long press on the thermostat name, then select Delete to remove it from the Bluetooth list.

Note: This action does not remove the thermostat from the iOS Bluetooth pairing list due to Apple’s system restrictions. If using an iPhone, you may need to manually remove the thermostat from your device’s Bluetooth settings.

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The flashing digits indicate that the actual (measured) floor temperature exceeds the thermostat temperature limit.

The temperature limit is set for either tile (104°F/40°C) or laminate (82°F/28°C) when the thermostat is first set up or re-configured.

For example: When the floor type (protection) is set to laminate, the limit defaults to 82°F/28°C. If the floor temperature goes above this - whether due to radiant floor heating or external heating sources, then the digits will flash and the heating is switched off.

Turning the temperature up or down will not affect the flashing digits. And leaving the thermostat alone with flashing digits does not harm the system.

Tip: To turn off the heated floor (ex. for months when it is not needed), on the outer edge of the thermostat, depress the lower right side button for 3-5 seconds. This will also turn it back on.

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GFCI can fail for various reasons, such as wear and tear, moisture, corrosion, power surges, faulty wiring, or improper installation. Some of these causes can be prevented by regular inspection and maintenance, while others may require professional assistance. It is important to note that GFCI devices (ex. thermostat, breakers, outlets) should be tested regularly as these do wear out over time.

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The nJoy App software update is made available by OJ Microline and is controlled by the device's Google Play or Apple App stores.

Some people prefer to let the system handle the nJoy App update process automatically. Others prefer to disable automatic nJoy App update and do it themselves. If there is an update available in the App Store/Google Play, an update can be invoked from there buy the user.  If there is no update available, then the nJoy App is current (up-to-date).

Apple   SEP2025 Info: https://support.apple.com/en-us/102629

Google SEP2025 Info: https://support.google.com/googleplay/answer/113412?hl=en

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There are a couple of methods to ensure your thermostat schedule is off.

1.) Physically at the thermostat; press the temperature area of the screen for 3 seconds. It will scroll a message confirming this action and you will no longer see the schedule on the screen of the LED thermostat.

2.) Remotely on the nJoy app; note that this only works when connected via WiFi (not bluetooth), there is a schedule icon in the blue tile representing your thermostat. Select your thermostat and on the next screen below the temperature is ACTIVATE + STANDBY, select ACTIVE to change this. Then either slide the window down or go to Schedules after deactivating, in order to exit that screen. Note that this option does not show in 'Schedules' and that a default schedule must always exist (even if turned off).

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Publications and Manuals



Specifications


Controls

App Languages English, French, Spanish

Warranty / Certifications

Approvals cULus listed
FCC ID XPYNINAW106
Hardware Version Identification Number (HVIN) NINA-W156
IC Certification Number 8595A-NINAW106
Ingress Protection (IPxx) Rating IP20
Warranty Limited 3-year warranty and lifetime technical support

Electrical

Battery 5 year battery backup of clock and calendar
Connection 4 wires, double pole
Connection Method Hardwired
Ground Fault Protection GFCI, Class A, 5 mA
Maximum Current 15 A
Maximum Power 1800 W @ 120 V, 3120 W @ 208 V, 3600 W @ 240 V
Supply 120 VAC, 208 VAC, 240 VAC (50/60Hz)

Connectivity

Bluetooth® Version 4.2 (BDR/EDR/BLE)
Security TLS 1.3
Wi-Fi IEEE Standards 802.11 b/g/n
Wi-Fi Radio Frequency Bands 2.4 GHz
WiFi Encryption WPA, WPA2, WPA3
Works with Hey Google or Amazon Alexa

Appearance

Color White Acrylic
Display LED Light Through

Product Dimensions

Depth 1.73″
Installed Depth 0.46″
Length 4.98″
Weight 0.4 lbs
Width 3.09″

Thermostat

Floor Sensor Compatibility 10k ohms, 12k ohms and custom
Includes Floor Sensor 10k ohms, 15′ lead
Maximum Ambient Temperature Setting 77 °F
Maximum Floor Temperature Setting 104 °F
Minimum Ambient Temperature Setting 32 °F
Minimum Floor Temperature Setting 41 °F

Identifiers

SKU UWG5-4999-WY
UPC (GTIN-12) 881308076771

Videos



Articles




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