ET-SR-240-10 | Support | WarmlyYours Canada

Common Support Questions

Do radiant heating products have polarity?

Electric-resistance heating cables and systems have no polarity. This includes all current WarmlyYours heating elements.

Need more help? View support options

How far apart are the triangles spaced from one another at the roof edge near the gutter for WarmlyYours self-regulating deicing cable?

Triangles are spaced 24" apart.

Need more help? View support options

What is the difference between Self-Regulating and Constant Wattage Cabling?

As the names imply, constant wattage cable uses fixed wattage output per linear foot and does not automatically adjust in response to temperature changes. Self-regulating cable is manufactured with a resistance matrix placed between its 2 buss wires that varies the ohms resistance per linear foot to automatically adjust in response to temperature changes. Learn more about this in our blog Self-Regulating vs. Constant Wattage Heating Cables.

Need more help? View support options

Is self regulating cable good for clearing snow off my roof?

Self Regulating cable is not designed for snow load removal. It is designed for deicing in scuppers, roof overhangs, gutters, downspouts, trench drains, etc.

Need more help? View support options

What type of roofs can I use WarmlyYours Self-Regulating cable on?

Warmly Yours self-regulating cable is suitable for use on standard asphalt or wood shingles, angled cedar, tile or terra cotta, slate, flat membrane-type (rubber or EPDM) roofing, and metal roofing. For attaching, the same clips are used for both slate and cedar roofing. Always check local codes for approved methods of heating roofs and gutters.

Need more help? View support options

Can self-regulating cable be installed on EPDM or rubber roofs?

WarmlyYours self-regulating roof and gutter de-icing cable can be used on rubber or EPDM (Ethylene Propylene Diene terpolyMer) roofs.

The primer that WarmlyYours sells is specifically for adhering clips to EPDM or rubber roofing.

Need more help? View support options

What are some considerations to note about WarmlyYours roof and gutter deicing self-regulating cable versus constant wattage cable?

Overlapping WarmlyYours self-regulating cable is possible because self-regulating cable regulates heat output to prevent overheating and damaging the cable.
Overlapping WarmlyYours constant wattage cable is not possible because it is on all the time and cannot come in contact with itself or any other constant wattage heating cable, as it will overheat and fail.
Self-regulating cable requires the use of a control and/or a sensor to operate. WarmlyYours offers a variety of controls ranging from a basic manual control to our premium option that provides the ultimate in convenience and hands-off operation.
Constant wattage cable does not require a thermostat/controller and can be connected to an outlet throughout an entire winter, during a single snow event, or whenever deicing is needed. An optional plug-in thermostat can be used if desired.
Self-regulating cable is designed to be cut to length at the jobsite by an installer where it can then be end-capped with accessories (sold separately).
Constant wattage cable cannot be shortened or altered in any way.

Need more help? View support options

Can WarmlyYours self-regulating deicing cable be used inside a drain pipe or trench?

Yes, WarmlyYours self-regulating deicing cable may be used in a drain opening or in a trench. It cannot go inside a pipe.

Need more help? View support options

Can WarmlyYours self-regulating cable go in liner drains in the driveway? In front of the garage and the end of a driveway?

WarmlyYours self-regulating cable can rest in the bottom of the drain. Some people put them on the AIR-STAT to control operation.

Need more help? View support options

What is the lifespan of WarmlyYours roof and gutter deicing cables?

WarmlyYours roof and gutter deicing self-regulating cable loses its power ramp-up ability at about 5-10 years, but it will still work at its rated wattage for years. Properly installed WarmlyYours roof and gutter constant wattage cable usually lasts well beyond its warranty period.

Need more help? View support options