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WarmlyYours n’offre pas de services de réparation pour ce produit. Les seules pièces de rechange disponibles sont les kits de raccordement (splice kits) ; l’élément chauffant lui-même n’est pas offert comme pièce de rechange. Si votre système de chauffage par le sol intérieur tombe en panne pendant la période de garantie, nous remplacerons l’unité complète conformément à notre politique de garantie. Notre équipe d’assistance technique est disponible 24h/24 et 7j/7 par téléphone pour toute aide à l’installation ou au dépannage. Pour plus de détails, consultez notre politique de retour. Cet avis est fourni conformément à la Loi sur la protection du consommateur du Québec, article 39 (telle qu’amendée en 2025).
WarmlyYours does not provide repair services for this product. The only replacement parts available are splice kits; the heating element itself is not available as a replacement part. If your indoor floor heating system fails within the warranty period, we will replace the entire unit according to our warranty policy. Our technical support team is available 24/7 by phone for installation and troubleshooting assistance. For full details, see our Return Policy. This notice is provided in accordance with Québec’s Consumer Protection Act, section 39 (as amended in 2025).
Showing 10 of 17 questions
Yes, Luxury Vinyl Tile (LVT) is typically installed over the embedded heating element using self-leveling cement (SLC). Many people choose to use SLC when installing tile over floor heating.
We do not suggest using thinset to encase the heating wires with LVT, as it is very difficult to get thinset completely flat.
Waterproofing is recommended under and around tubs/showers. It’s also recommended wherever the tile could possibly be exposed to considerable amounts of water. Prodeso is naturally waterproof, but the corners and seams need to be treated with waterproofing tape and thin-set. (Use Pro WP Waterproofing Band 5“ - Soft polyethylene tape – to seal seams.)
There are heating systems designed for floating floors, such as our Environ system. However, the flooring must be rigid enough so it does not mold itself to the heating cables over time.
Check the flooring manufacturer's floor heating recommendations. In most cases, the heating system will need to be embedded beneath the flooring. Check for all "flatness" requirements for the flooring you choose. The flattest floors utilize self-leveling cement when installed correctly.
A decoupling membrane protects the installation from differential expansion/contraction between the substrate and the flooring, relieving almost all shear stresses. Crack isolation protects the installation by isolating the flooring from minor in-plane substrate cracking.
| Coverage | 53.87 ft² |
| Length | 16′ 4.9″ |
| Stud Spacing | 1.25″ |
| Thickness | 0.219″ |
| Weight | 12 lbs |
| Width | 3′ 3.4″ |
| Minimum Tile Size | 2″ x 2″ |
| Recommended Cable Spacing | 3.75″, 5″ |
| SKU | TC-MEM-BL-054 |
| UPC (GTIN-12) | 881308051419 |
| Type | Membrane |
| Warranty | 10 years |
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