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WarmlyYours n’offre pas de services de réparation pour ce produit. Les seules pièces de rechange disponibles sont les kits de raccordement (splice kits) ; l’élément chauffant lui-même n’est pas offert comme pièce de rechange. Si votre système de chauffage par le sol intérieur tombe en panne pendant la période de garantie, nous remplacerons l’unité complète conformément à notre politique de garantie. Notre équipe d’assistance technique est disponible 24h/24 et 7j/7 par téléphone pour toute aide à l’installation ou au dépannage. Pour plus de détails, consultez notre politique de retour. Cet avis est fourni conformément à la Loi sur la protection du consommateur du Québec, article 39 (telle qu’amendée en 2025).
WarmlyYours does not provide repair services for this product. The only replacement parts available are splice kits; the heating element itself is not available as a replacement part. If your indoor floor heating system fails within the warranty period, we will replace the entire unit according to our warranty policy. Our technical support team is available 24/7 by phone for installation and troubleshooting assistance. For full details, see our Return Policy. This notice is provided in accordance with Québec’s Consumer Protection Act, section 39 (as amended in 2025).
Showing 10 of 24 questions
The breaker and wire sizes are selected based on the total amperage of the WarmlyYours heating system connected to a single thermostat. This information is on the WarmlyYours heating system's installation plan, electrical plan, or UL label. Based on guidelines from the National Electrical Code: loads up to 16 Amps may utilize 12 gauge wire with a 20-Amp breaker, and loads up to 12 Amps - 14 gauge wire with a 15-Amp breaker. Local code and/or other factors may change these guidelines.
No. Never cut the heating cable. The floor heating cable is designed with a very specific resistance in order to consistently maintain heating at the chosen wattage per square foot. Trimming the heating cable would lower the resistance of the cable causing the system to overheat. Adding heating cable to the system would raise the resistance and the system would not heat properly.
Waterproofing for the room is in the layer above the floor heating system. The layers for waterproofing this type of floor are:
WarmlyYours has recently begun including floor sensors with our heating elements to help ensure customers will have everything they need for optimal operation of their radiant heating systems.
The sensor included with your floor heating element can be installed with the heating system (the sensor is equally spaced between runs of the heating wire--see your install manual for more info). Installing this sensor with your floor heating control will enable energy efficient operation of the floor warming system based on the floor temperature instead of the ambient room temperature.
We generally recommend that you install a second, unconnected backup floor sensor alongside the primary one. In the very unlikely event that your first floor sensor is damaged, this install method will save you from having to pry up flooring to replace a floor sensor. You simply disconnect the damaged sensor from the thermostat and connect the backup sensor.
In addition to the floor sensor that was included with your heating element, our nSpiration Series thermostats also come with a floor sensor. If you purchase both a heating element and an nSpiration Series thermostat from WarmlyYours, you'll have a primary and a backup floor sensor for your system.
Make sure any cracks or raised edges are sanded down before installation. Seal and patch cracks where possible. If needed, pour a layer of self-leveling cement to make sure surface is level and flat. Then proceed with instructions to install desired floor heating system and flooring.
It is strongly recommended that an insulating underlayment be installed between the slab and heating element to prevent heat loss.
The TempZone™ Flex Rolls, Easy Mats and Shower Mats are designed to deliver 15 watts per square foot (maximum allowed by the National Electrical Code), with the heating element positioned 3” apart on a serpentine loop attached to a fiber mesh. The TempZone™ Cable yields between 8-12 watts per square foot, variable, based on the cable spacing. TempZone™ Custom Mats are made to order, so the spacing of the heating element throughout the mat varies according to each specific design. The TempZone™ Custom Mats can yield from 12 to 15 watts per square foot.
The TempZone™ twin conductor cable present in our TempZone™ products is comprised of a double-insulated, coaxial heating cable. The total thickness of the system can be between ⅛” and 5/32” thick and will not noticeably affect the height of your installed flooring.
Reflective insulation is not effective with conductive heating, which is how embedded floor heating and snow-melting systems transfer heat. To be effective, the reflective insulation surface needs to face an air space (air gap), which allows the reflected heat to be redirected.
An effective solution considers the insulating material's R-Value. This is the rating of a material's insulating properties. The "R" stands for "resistance" and refers to the material's resistance to heat flow, or temperature conduction.
Yes, we offer several options to help make your floor heating system water resistant or waterproof. Our TempZone product line is designed for wet areas - making it completely safe for rooms that will have water on the floor at times or may experience leaks or flooding. We also offer waterproofing bands for our TempZone Cable + Prodeso Uncoupling Membrane system. Allowing you to waterproof all seams and the perimeters of the wall - guaranteeing that your floor heating system stays safe and prevents water from leaking to areas below.
Single Conductor vs. Twin Conductor Identification
Note:
- Not all heating cables are wired directly to the thermostat. It may have been necessary during installation to terminate the heating cable in a junction box, and then run a separate (contractor-supplied) wire from the junction box to the thermostat.
- WarmlyYours single conductor cold leads were produced with a 13‘ length at the start of the loop, and a 26‘ length at the end. The 120V floor heating systems had a yellow and a white label attached to the cold leads, and the 240V floor heating systems had a red and a white label attached.
- If you have a single conductor floor heating system and notice that one cold lead is thicker or feels hotter than the other, please contact technical support at +1 (800) 875-5285
Temperature affects core resistance - lower temperatures decrease resistance and higher temperatures increase resistance. Another consideration is the test equipment, sometimes switching test units, adjusting the calibration, or allowing for the verified differential may be necessary.
| Amps | 2.06 A |
| Floor Load | 0.5 kW |
| Ohms | 116.25 Ω |
| Ohms Per Ft | 0.75 Ohm/ft |
| Thermal Power | 0.5 kW |
| Voltage | 240 V |
| Watts | 495 W |
| Approvals | cULus listed |
| Warranty | 25 Year Warranty |
| Wet Location Listed | US, Canada |
| BTU Per Hour | 1689 Btu |
| Cable Thickness | 0.125″ |
| Cold Lead Length | 15′ |
| Coverage | 38.75 ft² |
| Length | 155′ |
| Weight | 2.3 lbs |
| Fixing Strips at 3 inch spacing | 40 |
| Fixing Strips at 4 inch spacing | 50 |
| Fixing Strips at 5 inch spacing | 60 |
| Floor Types | Tile, Marble, Stone, Vinyl, LVT, LVP, Wood, Bamboo, Carpet, and more |
| Ideal Cable Spacing | 3″ |
| Package Contents | (1) TempZone Floor Heating Cable Twin 240V 3W/ft 155 ft 2.0A (TCT240-3W-155); 1x Floor Heating Sensor (FH-BACKUP-SENSOR) |
| UNSPSC Code | 40101830 |
| SKU | TCT240-3W-155 |
| UPC (GTIN-12) | 881308031329 |
Do you need support or specifications for a specific model? Identify your model below.